Remote Assistance

[Jack B. Pollack]

Two questions concerning Remote Assistance:

1. Is there a way to create a shortcut directly to the "Generate Remote
Assistance Request - Save to a File" without going through Help &
Support --> bla bla bla .... to get there?


2. Client has RemoteDesktop set to a custom port. I know how to RD into this
box, but how do I RemoteSupport into it?

Thanks

 

[Jack B. Pollack]

Two questions concerning Remote Assistance:

1. Is there a way to create a shortcut directly to the "Generate Remote
Assistance Request - Save to a File" without going through Help &
Support --> bla bla bla .... to get there?


2. Client has RemoteDesktop set to a custom port. I know how to RD into this
box, but how do I RemoteSupport into it?

Thanks

I figured out the port question
http://support.microsoft.com/kb/307711

But would still like to create a direct link to "Save invitation as a file
(Advanced) "

Thanks