Remote Assistance shortcut

[Guest]

Is it possible to make a shortcut for Remote Assistance, and put it on your
desktop, so you don't have to go through help and support?

 

[P. Di Stolfo]

Hello,

isn't there a Remote Assistance shortcut in All Programs? You could drag
that to the Desktop.
Or do you mean something else? Sorry for any confusion.

Greetings,
P. Di Stolfo

 

[Gary S. Terhune]

Don't think so. The whole procedure of choosing Messenger or Email method,
etc., is part of "HTML Help" and AFAIK you can't make a shortcut to that
particular page.

 

[Gary S. Terhune]

Not for Remote Assistance. There is a shortcut for Remote Desktop, though.

 

[P. Di Stolfo]

Hello,
for me, there is really a shortcut linking to "rcimlby.exe -LaunchRA" which
shows the Remote Assistance page.
Do I mean something else?

Greetings,
P. Di Stolfo

 

[Nepatsfan]

In

Is it possible to make a shortcut for Remote Assistance, and
put it
on your desktop, so you don't have to go through help and
support?

As P. Di Stolfo pointed out, there should be a shortcut on your
Start Menu that you can drag to the desktop. If you don't find
one, do the following;

Right click an open spot on your Desktop and select New ->
Shortcut from the menu.
Copy and paste the following into the location box.

%SYSTEMROOT%\system32\rcimlby.exe -LaunchRA

Hit the Next button.
Name your new shortcut Remote Assistance.
Hit the Finish button.

Good luck

Nepatsfan

 

[Gary S. Terhune]

Nope, that sounds like it. I just don't recall ever having seen one in the
Start menu anywhere. Thanks for the info.

Hmmm... Is your installation Home or Pro edition? I seldom dig deeply into
Home Edition.

 

[Gary S. Terhune]

I'm going to take it all back. Found it right there in front of my face.
Sorry about that. Too many irons in the fire.