Remote Assistance shortcut

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Is it possible to make a shortcut for Remote Assistance, and put it on your
desktop, so you don't have to go through help and support?
 
Hello,

isn't there a Remote Assistance shortcut in All Programs? You could drag
that to the Desktop.
Or do you mean something else? Sorry for any confusion.

Greetings,
P. Di Stolfo
 
Don't think so. The whole procedure of choosing Messenger or Email method,
etc., is part of "HTML Help" and AFAIK you can't make a shortcut to that
particular page.
 
Hello,
for me, there is really a shortcut linking to "rcimlby.exe -LaunchRA" which
shows the Remote Assistance page.
Do I mean something else?

Greetings,
P. Di Stolfo
 
In
PatrickM said:
Is it possible to make a shortcut for Remote Assistance, and
put it
on your desktop, so you don't have to go through help and
support?
Click to expand...

As P. Di Stolfo pointed out, there should be a shortcut on your
Start Menu that you can drag to the desktop. If you don't find
one, do the following;

Right click an open spot on your Desktop and select New ->
Shortcut from the menu.
Copy and paste the following into the location box.

%SYSTEMROOT%\system32\rcimlby.exe -LaunchRA

Hit the Next button.
Name your new shortcut Remote Assistance.
Hit the Finish button.

Good luck

Nepatsfan
 
Nope, that sounds like it. I just don't recall ever having seen one in the
Start menu anywhere. Thanks for the info.

Hmmm... Is your installation Home or Pro edition? I seldom dig deeply into
Home Edition.
 
I'm going to take it all back. Found it right there in front of my face.
Sorry about that. Too many irons in the fire.
 
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