Remote assistance

[Urvin]

Hi ,

I am in a windows 2003 Domain and have the following problem when using
remote assistance:

I can offer remote assistance to all Xp workstations but not to any Windows
Vista workstation. When I offer remote assistance to a windows Vista machine
I receive an error stating that " your offer to help could not be sent".

My Windows Vista workstations are running Windows Vista Enterprise Edition
with SP1.

Any idea what is causing this behavour?

 

[SG]

This KB perhaps?
http://support.microsoft.com/kb/947206

--
All the best,
SG

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