Remote Assistance not working. Help!!!!!!!!!

G

Guest

I have been trying to do remote assistance with several people and its not working. I have WIN XP PRO with a Linksys WRT54G Router. I have Mcafee Firewall. Windows firewall disabled. I disabled both the HARDWARE and SOFTWARE firewalls and still can't connect. UPNP is enabled. I dont know whats going on. I have firmware 2.02.2 for the Linksys and the latest MSN MESSENGER build. So it wont start from MESSENGER and it wont start from HELP and SUPPORT in XP?

Any ideas?
 
J

jowelboy

I have a similar problem. Whenever I ask for assistance,
my Remote Assistance claims that MSN is not installed,
but I am using 6.2 happily.. I tried reinstalling MSN but
Remote Assistance still thinks it isn't installed.
What's going on there then?

Cheers
Ian (jowelboy)
-----Original Message-----
I have been trying to do remote assistance with several
Click to expand...
people and its not working. I have WIN XP PRO with a
Linksys WRT54G Router. I have Mcafee Firewall. Windows
firewall disabled. I disabled both the HARDWARE and
SOFTWARE firewalls and still can't connect. UPNP is
enabled. I dont know whats going on. I have firmware
2.02.2 for the Linksys and the latest MSN MESSENGER
build. So it wont start from MESSENGER and it wont start
from HELP and SUPPORT in XP?
 

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