Remote Assistance Connection error

G

Guest

When trying to connect to friends computer I get the following error:
Remote Assistance connection could not be established because the remote
host name could not be resolved. Please try again.
We have enabled File and print sharing,and System-remote options. What else
could be the problem? Thanks.
 
S

Shenan Stanley

Jenny said:
When trying to connect to friends computer I get the following error:
Remote Assistance connection could not be established because the
remote host name could not be resolved. Please try again.
We have enabled File and print sharing,and System-remote options.
What else could be the problem? Thanks.

Disable File and Print sharing.
Configure the firewall to allow Remote Assistance.
Forward any necessary ports through any routers.
 

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