Reminders keep appearing without being requested


C

CleaningMan

I have just started inputing accounts and contacts into Business Contact
Manager. However after ever entry i get a reminder notice highlighting the
item. It doesn't matter whether i mark the item as closed, or dismiss it, it
keeps re-appearing. As i enter more and more contacts and accounts the
reminder list is growing all the time as i can't get rid of the items. I am
familiar with how to set up reminders and have done that successfully on some
accounts and contacts, but don't understand why i'm geting reminders for
accounts and contacts for which i haven't set a reminder. Even if i go back
to an account and attach a file, i then get a reminder listing the file name
that i attached ! Is there some sort of default setting that keeps bringing
these reminders up ?
 
Ad

Advertisements

J

Jorge

I get the same reminders.

I setup BCM to share over the network using the Admin Tool. I have gotten
complains from different user about constant reminders that would not go
away. If you try to dismiss all at once, the reminder windows will not
disappear, unless I dismiss each at once. Whether I close the reminders or
dismiss each one separately, the reminders will appear again. I tried looking
at different options to see if anything could trigger them, but I haven't
found anything.

Users did not have this problem before installing BCM.
 
R

Raul Thomas

Hi Jorge

Can you get the user to try the following steps when he /she report the
problem

Download and install MFCMAPI on the affected users box

http://mfcmapi.codeplex.com/Release/ProjectReleases.aspx?ReleaseId=13983

1. Make sure Outlook is closed
2. Using MFCMAPI
3. Open the users profile
4. Choose Business Contact Manager
5. Expand Root Folder
6. Expand Finder
7. Delete the BCMReminders folder
8. Close MFCMAPI

Let me know if this works
--
Regards

Rahul Thomas [MSFT]

https://blogs.msdn.com/rathomas

Jorge said:
I get the same reminders.

I setup BCM to share over the network using the Admin Tool. I have gotten
complains from different user about constant reminders that would not go
away. If you try to dismiss all at once, the reminder windows will not
disappear, unless I dismiss each at once. Whether I close the reminders or
dismiss each one separately, the reminders will appear again. I tried
looking
at different options to see if anything could trigger them, but I haven't
found anything.

Users did not have this problem before installing BCM.



Raul Thomas said:
Did you notice this behavior after install Business contact manager ? or
was
is there before as well

--
Regards

Rahul Thomas [MSFT]

https://blogs.msdn.com/rathomas
 
Ad

Advertisements

L

LiamK

I've run through this process once (about a month ago).. and this issue has
now popped up again. I'm getting error now when trying to delete the
BCMReminders folder.

Real question is.. why on earth is this happening in the first place...
seems like a bug to me. I am thinking I should remove the connection between
Accounting 2009 and BCM. This is ridiculous.

Raul Thomas said:
Hi Jorge

Can you get the user to try the following steps when he /she report the
problem

Download and install MFCMAPI on the affected users box

http://mfcmapi.codeplex.com/Release/ProjectReleases.aspx?ReleaseId=13983

1. Make sure Outlook is closed
2. Using MFCMAPI
3. Open the users profile
4. Choose Business Contact Manager
5. Expand Root Folder
6. Expand Finder
7. Delete the BCMReminders folder
8. Close MFCMAPI

Let me know if this works
--
Regards

Rahul Thomas [MSFT]

https://blogs.msdn.com/rathomas

Jorge said:
I get the same reminders.

I setup BCM to share over the network using the Admin Tool. I have gotten
complains from different user about constant reminders that would not go
away. If you try to dismiss all at once, the reminder windows will not
disappear, unless I dismiss each at once. Whether I close the reminders or
dismiss each one separately, the reminders will appear again. I tried
looking
at different options to see if anything could trigger them, but I haven't
found anything.

Users did not have this problem before installing BCM.



Raul Thomas said:
Did you notice this behavior after install Business contact manager ? or
was
is there before as well

--
Regards

Rahul Thomas [MSFT]

https://blogs.msdn.com/rathomas
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Unwanted reminders appearing 9
Keep Getting Reminders 1
BCM Reminders repeatedly appearing 0
Reminders keep popping up 1
Follow Up Reminders Dont Appear 5
Reminders 1
Reminders 0
reminders 0

Top