reinstalling windows xp (blue screen error)

G

Guest

while reinstalling xp my computer bombs out to a blue scrrn about half way
through. BAD_POOL_CALLER it says, and is followed by:
STOP: 0x000000c2 (0x00000007, 0x00000cd4, 0x00340045, 0xe1357394) thats
quite a mouthfull.

i cannot disable memory options in safe mode bacause the xp setup can't run
in seaf mode and immediately disables it. it is a cruel cycle and i cannot
get out of it. everytime i restart my pc (now about 14 times) it goes through
this. if anyone could please help, please help!

(e-mail address removed)
 
G

Guest

Resolving the Problem
The following suggestions are specific to Stop 0xC2 errors. For additional
troubleshooting suggestions that apply to all Stop errors, see "Stop Message
Checklist" later in this appendix.

A Stop 0xC2 message might occur after installing a faulty device driver,
system service, or firmware. If a Stop message lists a driver by name,
disable, remove, or roll back the driver to correct the problem. If disabling
or removing drivers resolves the issues, contact the manufacturer about a
possible update. Using updated software is especially important for
multimedia applications, antivirus scanners, DVD playback, and CD mastering
tools.
A Stop 0xC2 message might also be due to failing or defective hardware. If a
Stop message points to a category of devices (such as disk controllers, for
example), try removing or replacing the hardware to determine if it is
causing the problem.
If you encounter a Stop 0xC2 message while upgrading to Windows XP
Professional, the problem might be due to an incompatible driver, system
service, virus scanner, or backup. To avoid problems while upgrading,
simplify your hardware configuration and remove all third-party device
drivers and system services (including virus scanners) prior to running
setup. After you have successfully installed Windows XP Professional, contact
the hardware manufacturer to obtain compatible updates. For more information
about simplifying your system for troubleshooting purposes, see "
Troubleshooting Concepts and Strategies" and "Troubleshooting Startup" in
this book.
For more information about Stop 0xC2 messages, see the Microsoft Knowledge
Base link on the Web Resources page at
http://www.microsoft.com/windows/reskits/webresources. Search using keywords
winnt, 0x000000C2, and 0xC2
 
G

Guest

thanx for your input dennis. you mentioned third party programs and i have
concluded that that must be it. the problem is i can't remove any of it
because windows is no longer on my pc and i don't know of any other way to
remove these programs. hence, the vicious cyle. :(
 
G

Guest

The post is from MS KB.

What do yuo mean "windows is no longer on your PC"???

Do a "Clean Install" of Win XP not "Repair Install?
This will start yuo from scratch ie erase HDD!!

You don't have Win on other partitons or HDDs?
Do you have RAid , SCSI, or other controllers installed?
 
G

Guest

a couple sources as of now recommended i delete my partitions and reinstall
windows afterward. i can get into the f12 screen no prob, but from there i am
lost.
 
G

Guest

Hi all,

I got myself into this vicious cycle too. I was trying to do a repair
install when it happen. I suspect an antivirus program installed prior to the
attempted repair may be the cause. But I have a second HDD that I switched to
install another XP. So, now I am able to access the previous troubling HDD.
How do I proceed from here? I would like to get back to the old install but
don't want to do a fresh install as it will cost me some software licences
installed on that HDD. Any help would be very much appreciated.

Looking forward with anticipation to some assistance,
Lim
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top