.Reinstalling Personal Folder data


R

Ralph White

PC system crashed. Rebuilt the system and reinstalled OL03. Mail, calendar
& contacts are all good. Trying to reinstall my Personal Folders data is not
working. In OL "File" I "open OL Data File" and specify the full file name
address string starting with the drive. I've tried this with the Outlook.pst
file located on both the C and K (outboard/backup) drives. In clicking
"OK", the result is a 2nd set of "Personal Folders" title being created in
the left hand pane (with no personal folders inserted other than the
standards) and sometimes an error message pane comes up witht he following:

"Internet Explorer Script Error

An error has occurred in the script on this page

Line: 298
Char: 1
Code: 0
URL: outlook://Personal%20Folders"

I'm doing everything I've done in the past w/o success. Is it possible the
OL data file must reside in a specific location? I've always done copys and
never Imports.

Thanks for your help,

Ralph
 
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R

Russ Valentine [MVP-Outlook]

Suggest posting more complete and accurate information.
Suggest following the steps we post here daily on how to migrate Outlook
data properly. State which of these steps you followed and what happened.
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

Note that some of the information on these pages is outdated and no longer
applies to Outlook 2003 or 2007. Specifically:
1. Ignore any advice to copy your PST file to Outlook's default location to
connect it to your profile. Doing so only corrupts your profile. Copy it
anywhere BUT the default location and open it within your Outlook profile.
2. Ignore any advice that tells you to use export or import to transfer
Outlook data. That has never been sound advice, but the process has become
too deeply flawed now to be of any use whatsoever.
 
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P

Pat Willener

When you open the Outlook Data File, don't type the path and file name
manually, but navigate to the original location, select the file, then
click OK.

P.S. do not use Import!
 

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