Nav Pane shows 2 "Personal Folders"


K

Ken

Office 2003

I just re-installed OL 2003 on my notebook (having re-formatted the HD and
re-installed XP Pro, SP2).

On starting up OL the first time, I did not set up email accounts. I closed
out, went to Local Settings/Application Data/Microsoft/Outlook, and renamed
Outlook.pst to OutlookOrig.pst.

Then, I copied from my desktop the Outlook.pst file to the location on my
notebook.

Now, when I open OL on my notebook, all the msgs and appointments, etc. are
there. BUT, in the navigation pane, I have two sets of "Personal Files" --
both identical, containing the same messages, appts., etc. If I delete from
one, the entry vanishes from both.

The only difference is the icons for "Personal Folders." The top entry has
the little Outlook "House," but the second one has a generic "folder"
appearance.

How do I ge the second "Personal Folders" out of there?

Thanks.
Ken
 
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K

Ken

Okey-dokey. We don't like "corrupt."
Thanks.
Russ Valentine said:
That is the perfect recipe for corrupting your profile. I'm not sure where
you came up with that method for migrating Outlook data. If I were you,
I'd stick with the one in the Help file:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

You'll need to create a new profile from scratch.
--
Russ Valentine
[MVP-Outlook]
Ken said:
Office 2003

I just re-installed OL 2003 on my notebook (having re-formatted the HD
and re-installed XP Pro, SP2).

On starting up OL the first time, I did not set up email accounts. I
closed out, went to Local Settings/Application Data/Microsoft/Outlook,
and renamed Outlook.pst to OutlookOrig.pst.

Then, I copied from my desktop the Outlook.pst file to the location on my
notebook.

Now, when I open OL on my notebook, all the msgs and appointments, etc.
are there. BUT, in the navigation pane, I have two sets of "Personal
Files" -- both identical, containing the same messages, appts., etc. If
I delete from one, the entry vanishes from both.

The only difference is the icons for "Personal Folders." The top entry
has the little Outlook "House," but the second one has a generic "folder"
appearance.

How do I ge the second "Personal Folders" out of there?

Thanks.
Ken
 
G

Guest

Hi Ken
Very simple, go to "File" menu, choose "Data File Managment" n U will see 2
similar Personal Folder in the name column, juz delete the one not showing
Mail Delivery Location in the comment column tag together on the same row.

Ken said:
Okey-dokey. We don't like "corrupt."
Thanks.
Russ Valentine said:
That is the perfect recipe for corrupting your profile. I'm not sure where
you came up with that method for migrating Outlook data. If I were you,
I'd stick with the one in the Help file:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

You'll need to create a new profile from scratch.
--
Russ Valentine
[MVP-Outlook]
Ken said:
Office 2003

I just re-installed OL 2003 on my notebook (having re-formatted the HD
and re-installed XP Pro, SP2).

On starting up OL the first time, I did not set up email accounts. I
closed out, went to Local Settings/Application Data/Microsoft/Outlook,
and renamed Outlook.pst to OutlookOrig.pst.

Then, I copied from my desktop the Outlook.pst file to the location on my
notebook.

Now, when I open OL on my notebook, all the msgs and appointments, etc.
are there. BUT, in the navigation pane, I have two sets of "Personal
Files" -- both identical, containing the same messages, appts., etc. If
I delete from one, the entry vanishes from both.

The only difference is the icons for "Personal Folders." The top entry
has the little Outlook "House," but the second one has a generic "folder"
appearance.

How do I ge the second "Personal Folders" out of there?

Thanks.
Ken
 
R

Russ Valentine [MVP-Outlook]

Too late for that now. These are the steps to use initially. By now, there
will only be one entry there.
--
Russ Valentine
[MVP-Outlook]
mork said:
Hi Ken
Very simple, go to "File" menu, choose "Data File Managment" n U will see
2
similar Personal Folder in the name column, juz delete the one not showing
Mail Delivery Location in the comment column tag together on the same row.

Ken said:
Okey-dokey. We don't like "corrupt."
Thanks.
Russ Valentine said:
That is the perfect recipe for corrupting your profile. I'm not sure
where
you came up with that method for migrating Outlook data. If I were you,
I'd stick with the one in the Help file:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

You'll need to create a new profile from scratch.
--
Russ Valentine
[MVP-Outlook]
Office 2003

I just re-installed OL 2003 on my notebook (having re-formatted the HD
and re-installed XP Pro, SP2).

On starting up OL the first time, I did not set up email accounts. I
closed out, went to Local Settings/Application Data/Microsoft/Outlook,
and renamed Outlook.pst to OutlookOrig.pst.

Then, I copied from my desktop the Outlook.pst file to the location on
my
notebook.

Now, when I open OL on my notebook, all the msgs and appointments,
etc.
are there. BUT, in the navigation pane, I have two sets of "Personal
Files" -- both identical, containing the same messages, appts., etc.
If
I delete from one, the entry vanishes from both.

The only difference is the icons for "Personal Folders." The top
entry
has the little Outlook "House," but the second one has a generic
"folder"
appearance.

How do I ge the second "Personal Folders" out of there?

Thanks.
Ken
 
G

Guest

i had this problem of 2 personal folder when i accidentally remove the
mistakenly Outlook.pst for the Outlook.NK2 which i wanted to delete all those
previous remembered entries. When i opened my OL then i realized all the
emails are gone but fortunately i could restore the file back from the
recycle bin n that is after that that i got 2 personal folder. So i believe
Ken probably copied n restored the Outlook.pst file the same way :)

Russ Valentine said:
Too late for that now. These are the steps to use initially. By now, there
will only be one entry there.
--
Russ Valentine
[MVP-Outlook]
mork said:
Hi Ken
Very simple, go to "File" menu, choose "Data File Managment" n U will see
2
similar Personal Folder in the name column, juz delete the one not showing
Mail Delivery Location in the comment column tag together on the same row.

Ken said:
Okey-dokey. We don't like "corrupt."
Thanks.
That is the perfect recipe for corrupting your profile. I'm not sure
where
you came up with that method for migrating Outlook data. If I were you,
I'd stick with the one in the Help file:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

You'll need to create a new profile from scratch.
--
Russ Valentine
[MVP-Outlook]
Office 2003

I just re-installed OL 2003 on my notebook (having re-formatted the HD
and re-installed XP Pro, SP2).

On starting up OL the first time, I did not set up email accounts. I
closed out, went to Local Settings/Application Data/Microsoft/Outlook,
and renamed Outlook.pst to OutlookOrig.pst.

Then, I copied from my desktop the Outlook.pst file to the location on
my
notebook.

Now, when I open OL on my notebook, all the msgs and appointments,
etc.
are there. BUT, in the navigation pane, I have two sets of "Personal
Files" -- both identical, containing the same messages, appts., etc.
If
I delete from one, the entry vanishes from both.

The only difference is the icons for "Personal Folders." The top
entry
has the little Outlook "House," but the second one has a generic
"folder"
appearance.

How do I ge the second "Personal Folders" out of there?

Thanks.
Ken
 
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R

Russ Valentine [MVP-Outlook]

Probably not. He renamed and overwrote a PST file location. That corrupts a
profile beyond repair, so you cannot go in and remove the duplicate file
from Data Management... There is no duplicate listed there once the profile
is corrupt.
--
Russ Valentine
[MVP-Outlook]
mork said:
i had this problem of 2 personal folder when i accidentally remove the
mistakenly Outlook.pst for the Outlook.NK2 which i wanted to delete all
those
previous remembered entries. When i opened my OL then i realized all the
emails are gone but fortunately i could restore the file back from the
recycle bin n that is after that that i got 2 personal folder. So i
believe
Ken probably copied n restored the Outlook.pst file the same way :)

Russ Valentine said:
Too late for that now. These are the steps to use initially. By now,
there
will only be one entry there.
--
Russ Valentine
[MVP-Outlook]
mork said:
Hi Ken
Very simple, go to "File" menu, choose "Data File Managment" n U will
see
2
similar Personal Folder in the name column, juz delete the one not
showing
Mail Delivery Location in the comment column tag together on the same
row.

:

Okey-dokey. We don't like "corrupt."
Thanks.
That is the perfect recipe for corrupting your profile. I'm not sure
where
you came up with that method for migrating Outlook data. If I were
you,
I'd stick with the one in the Help file:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

You'll need to create a new profile from scratch.
--
Russ Valentine
[MVP-Outlook]
Office 2003

I just re-installed OL 2003 on my notebook (having re-formatted the
HD
and re-installed XP Pro, SP2).

On starting up OL the first time, I did not set up email accounts.
I
closed out, went to Local Settings/Application
Data/Microsoft/Outlook,
and renamed Outlook.pst to OutlookOrig.pst.

Then, I copied from my desktop the Outlook.pst file to the location
on
my
notebook.

Now, when I open OL on my notebook, all the msgs and appointments,
etc.
are there. BUT, in the navigation pane, I have two sets of
"Personal
Files" -- both identical, containing the same messages, appts.,
etc.
If
I delete from one, the entry vanishes from both.

The only difference is the icons for "Personal Folders." The top
entry
has the little Outlook "House," but the second one has a generic
"folder"
appearance.

How do I ge the second "Personal Folders" out of there?

Thanks.
Ken
 
K

Ken

Russ:

How do I fix my mess? I went to the KB article you referred me to, but
having messed things up initially, how do I get to ground zero to recover?

Many thanks.
Ken

Russ Valentine said:
Probably not. He renamed and overwrote a PST file location. That corrupts
a profile beyond repair, so you cannot go in and remove the duplicate file
from Data Management... There is no duplicate listed there once the
profile is corrupt.
--
Russ Valentine
[MVP-Outlook]
mork said:
i had this problem of 2 personal folder when i accidentally remove the
mistakenly Outlook.pst for the Outlook.NK2 which i wanted to delete all
those
previous remembered entries. When i opened my OL then i realized all the
emails are gone but fortunately i could restore the file back from the
recycle bin n that is after that that i got 2 personal folder. So i
believe
Ken probably copied n restored the Outlook.pst file the same way :)

Russ Valentine said:
Too late for that now. These are the steps to use initially. By now,
there
will only be one entry there.
--
Russ Valentine
[MVP-Outlook]
Hi Ken
Very simple, go to "File" menu, choose "Data File Managment" n U will
see
2
similar Personal Folder in the name column, juz delete the one not
showing
Mail Delivery Location in the comment column tag together on the same
row.

:

Okey-dokey. We don't like "corrupt."
Thanks.
That is the perfect recipe for corrupting your profile. I'm not
sure
where
you came up with that method for migrating Outlook data. If I were
you,
I'd stick with the one in the Help file:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

You'll need to create a new profile from scratch.
--
Russ Valentine
[MVP-Outlook]
Office 2003

I just re-installed OL 2003 on my notebook (having re-formatted
the HD
and re-installed XP Pro, SP2).

On starting up OL the first time, I did not set up email accounts.
I
closed out, went to Local Settings/Application
Data/Microsoft/Outlook,
and renamed Outlook.pst to OutlookOrig.pst.

Then, I copied from my desktop the Outlook.pst file to the
location on
my
notebook.

Now, when I open OL on my notebook, all the msgs and appointments,
etc.
are there. BUT, in the navigation pane, I have two sets of
"Personal
Files" -- both identical, containing the same messages, appts.,
etc.
If
I delete from one, the entry vanishes from both.

The only difference is the icons for "Personal Folders." The top
entry
has the little Outlook "House," but the second one has a generic
"folder"
appearance.

How do I ge the second "Personal Folders" out of there?

Thanks.
Ken
 
R

Russ Valentine [MVP-Outlook]

I answered you in my first post.
First you create a new profile:
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003
Then you configure this profile to use your previous PST file as its default
instead of using the new one it creates:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
Just make sure you place your previous PST file somewhere _other_ than the
default location so you don't run the risk of overwriting the PST file that
Outlook creates.
--
Russ Valentine
[MVP-Outlook]
Ken said:
Russ:

How do I fix my mess? I went to the KB article you referred me to, but
having messed things up initially, how do I get to ground zero to recover?

Many thanks.
Ken

Russ Valentine said:
Probably not. He renamed and overwrote a PST file location. That corrupts
a profile beyond repair, so you cannot go in and remove the duplicate
file from Data Management... There is no duplicate listed there once the
profile is corrupt.
--
Russ Valentine
[MVP-Outlook]
mork said:
i had this problem of 2 personal folder when i accidentally remove the
mistakenly Outlook.pst for the Outlook.NK2 which i wanted to delete all
those
previous remembered entries. When i opened my OL then i realized all the
emails are gone but fortunately i could restore the file back from the
recycle bin n that is after that that i got 2 personal folder. So i
believe
Ken probably copied n restored the Outlook.pst file the same way :)

:

Too late for that now. These are the steps to use initially. By now,
there
will only be one entry there.
--
Russ Valentine
[MVP-Outlook]
Hi Ken
Very simple, go to "File" menu, choose "Data File Managment" n U will
see
2
similar Personal Folder in the name column, juz delete the one not
showing
Mail Delivery Location in the comment column tag together on the same
row.

:

Okey-dokey. We don't like "corrupt."
Thanks.
That is the perfect recipe for corrupting your profile. I'm not
sure
where
you came up with that method for migrating Outlook data. If I were
you,
I'd stick with the one in the Help file:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

You'll need to create a new profile from scratch.
--
Russ Valentine
[MVP-Outlook]
Office 2003

I just re-installed OL 2003 on my notebook (having re-formatted
the HD
and re-installed XP Pro, SP2).

On starting up OL the first time, I did not set up email
accounts. I
closed out, went to Local Settings/Application
Data/Microsoft/Outlook,
and renamed Outlook.pst to OutlookOrig.pst.

Then, I copied from my desktop the Outlook.pst file to the
location on
my
notebook.

Now, when I open OL on my notebook, all the msgs and
appointments,
etc.
are there. BUT, in the navigation pane, I have two sets of
"Personal
Files" -- both identical, containing the same messages, appts.,
etc.
If
I delete from one, the entry vanishes from both.

The only difference is the icons for "Personal Folders." The top
entry
has the little Outlook "House," but the second one has a generic
"folder"
appearance.

How do I ge the second "Personal Folders" out of there?

Thanks.
Ken
 
K

Ken

I'm usually not completely helpless with stuff like this.
Thanks for your help!

Russ Valentine said:
I answered you in my first post.
First you create a new profile:
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003
Then you configure this profile to use your previous PST file as its
default instead of using the new one it creates:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
Just make sure you place your previous PST file somewhere _other_ than the
default location so you don't run the risk of overwriting the PST file
that Outlook creates.
--
Russ Valentine
[MVP-Outlook]
Ken said:
Russ:

How do I fix my mess? I went to the KB article you referred me to, but
having messed things up initially, how do I get to ground zero to
recover?

Many thanks.
Ken

Russ Valentine said:
Probably not. He renamed and overwrote a PST file location. That
corrupts a profile beyond repair, so you cannot go in and remove the
duplicate file from Data Management... There is no duplicate listed
there once the profile is corrupt.
--
Russ Valentine
[MVP-Outlook]
i had this problem of 2 personal folder when i accidentally remove the
mistakenly Outlook.pst for the Outlook.NK2 which i wanted to delete all
those
previous remembered entries. When i opened my OL then i realized all
the
emails are gone but fortunately i could restore the file back from the
recycle bin n that is after that that i got 2 personal folder. So i
believe
Ken probably copied n restored the Outlook.pst file the same way :)

:

Too late for that now. These are the steps to use initially. By now,
there
will only be one entry there.
--
Russ Valentine
[MVP-Outlook]
Hi Ken
Very simple, go to "File" menu, choose "Data File Managment" n U
will see
2
similar Personal Folder in the name column, juz delete the one not
showing
Mail Delivery Location in the comment column tag together on the
same row.

:

Okey-dokey. We don't like "corrupt."
Thanks.
That is the perfect recipe for corrupting your profile. I'm not
sure
where
you came up with that method for migrating Outlook data. If I
were you,
I'd stick with the one in the Help file:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

You'll need to create a new profile from scratch.
--
Russ Valentine
[MVP-Outlook]
Office 2003

I just re-installed OL 2003 on my notebook (having re-formatted
the HD
and re-installed XP Pro, SP2).

On starting up OL the first time, I did not set up email
accounts. I
closed out, went to Local Settings/Application
Data/Microsoft/Outlook,
and renamed Outlook.pst to OutlookOrig.pst.

Then, I copied from my desktop the Outlook.pst file to the
location on
my
notebook.

Now, when I open OL on my notebook, all the msgs and
appointments,
etc.
are there. BUT, in the navigation pane, I have two sets of
"Personal
Files" -- both identical, containing the same messages, appts.,
etc.
If
I delete from one, the entry vanishes from both.

The only difference is the icons for "Personal Folders." The
top
entry
has the little Outlook "House," but the second one has a generic
"folder"
appearance.

How do I ge the second "Personal Folders" out of there?

Thanks.
Ken
 
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Advertisements

R

Russ Valentine [MVP-Outlook]

They made this remarkably confusing in Outlook 2003.
--
Russ Valentine
[MVP-Outlook]
Ken said:
I'm usually not completely helpless with stuff like this.
Thanks for your help!

Russ Valentine said:
I answered you in my first post.
First you create a new profile:
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003
Then you configure this profile to use your previous PST file as its
default instead of using the new one it creates:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
Just make sure you place your previous PST file somewhere _other_ than
the default location so you don't run the risk of overwriting the PST
file that Outlook creates.
--
Russ Valentine
[MVP-Outlook]
Ken said:
Russ:

How do I fix my mess? I went to the KB article you referred me to, but
having messed things up initially, how do I get to ground zero to
recover?

Many thanks.
Ken

Probably not. He renamed and overwrote a PST file location. That
corrupts a profile beyond repair, so you cannot go in and remove the
duplicate file from Data Management... There is no duplicate listed
there once the profile is corrupt.
--
Russ Valentine
[MVP-Outlook]
i had this problem of 2 personal folder when i accidentally remove the
mistakenly Outlook.pst for the Outlook.NK2 which i wanted to delete
all those
previous remembered entries. When i opened my OL then i realized all
the
emails are gone but fortunately i could restore the file back from the
recycle bin n that is after that that i got 2 personal folder. So i
believe
Ken probably copied n restored the Outlook.pst file the same way :)

:

Too late for that now. These are the steps to use initially. By now,
there
will only be one entry there.
--
Russ Valentine
[MVP-Outlook]
Hi Ken
Very simple, go to "File" menu, choose "Data File Managment" n U
will see
2
similar Personal Folder in the name column, juz delete the one not
showing
Mail Delivery Location in the comment column tag together on the
same row.

:

Okey-dokey. We don't like "corrupt."
Thanks.
message
That is the perfect recipe for corrupting your profile. I'm not
sure
where
you came up with that method for migrating Outlook data. If I
were you,
I'd stick with the one in the Help file:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

You'll need to create a new profile from scratch.
--
Russ Valentine
[MVP-Outlook]
Office 2003

I just re-installed OL 2003 on my notebook (having re-formatted
the HD
and re-installed XP Pro, SP2).

On starting up OL the first time, I did not set up email
accounts. I
closed out, went to Local Settings/Application
Data/Microsoft/Outlook,
and renamed Outlook.pst to OutlookOrig.pst.

Then, I copied from my desktop the Outlook.pst file to the
location on
my
notebook.

Now, when I open OL on my notebook, all the msgs and
appointments,
etc.
are there. BUT, in the navigation pane, I have two sets of
"Personal
Files" -- both identical, containing the same messages,
appts., etc.
If
I delete from one, the entry vanishes from both.

The only difference is the icons for "Personal Folders." The
top
entry
has the little Outlook "House," but the second one has a
generic
"folder"
appearance.

How do I ge the second "Personal Folders" out of there?

Thanks.
Ken
 
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