Reinstallation problem of Digitial Image 2006

[Guest]

I refreshed my laptop and now have XP Prof with SP2 and IE 7.0. I have over
25g of free space on my C drive. When I try to install DI 2006, I get the
message, "Setup was unable to install all of the components. Please close
all apps and try running setup again". I have nothing else running except I
cannot disable my antivirus (due to company policy) and so clicked OK. The
next message says, "Setup detected that IE 6.0 installation was not
completed. The installation may have been canceled or you may not have
enough free space on your system disk....etc.". Any help in getting this
installed would be appreciated. When I had my previous laptop, the image and
everything was the same (including not being able to disable AV) except that
I had IE 6.0 then and everything installed and worked fine.

 

[John Inzer]

I refreshed my laptop and now have XP Prof with SP2 and IE 7.0. I
have over 25g of free space on my C drive. When I try to install DI
2006, I get the message, "Setup was unable to install all of the
components. Please close all apps and try running setup again". I
have nothing else running except I cannot disable my antivirus (due
to company policy) and so clicked OK. The next message says, "Setup
detected that IE 6.0 installation was not completed. The
installation may have been canceled or you may not have enough free
space on your system disk....etc.". Any help in getting this
installed would be appreciated. When I had my previous laptop, the
image and everything was the same (including not being able to
disable AV) except that I had IE 6.0 then and everything installed
and worked fine.

===========================
Could you uninstall IE7 and then try
installing DIS2006? BTW...there are
some install tips in a readme.txt file
on disk one.

This is a very ususual situation...I
suggest that you contact MS Support:

For E-mail and /or Phone Support...
try the link below and choose:

1) Choose your country (click the arrow)
2) Contact a support professional by phone or e-mail
3) Scroll down to...Photos and Publishing / More Photos...
4) Microsoft Digital Image Suite 2006

MS Support
http://tinyurl.com/5t8m5

Good luck...



--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk