Reinstall xp problem

[Richard]

I would like to reinstall xp home and when I put the disc into the dvd and
restart the computer it loads the program and then stops and states that I
need to replace a file "systemroot\system32\ntdll.dll".

My question is how do I do this without messing things up on my system, can
you please help.

 

[Shenan Stanley]

I would like to reinstall xp home and when I put the disc into the
dvd and restart the computer it loads the program and then stops
and states that I need to replace a file
"systemroot\system32\ntdll.dll".

My question is how do I do this without messing things up on my
system, can you please help.

*ASSUMING* you are trying to clean install (wipe everything and start
fresh...):
I believe you have not booted from CD. Change your BIOS boot options to
"Boot from CD" first and make sure when it comes up and asks, you "Press any
Key to Boot from CD..."

As far as not messing things up on your system - sounds like they already
are - so what is it you are actually trying to accomplish? What happened to
get you here? The more information you give about what happened and what
you want to happen (along with what you have in order to facilitate this) -
the more likely somone here can help you.

If you want your data - refer to your latest backups. (If you don't have
backups of your own stuff - best to ask if it would have been worth it to
buy that 1TeraByte external USB drive for $99 U.S. dollars and copied your
stuff periodically to it for safe keeping - and consider getting it now so
you don't have as much worry in the future.)

Essentially - you either have bad hardware or some malware has messed up
your machine.

If the former - the best you can do is get your data you do not have backup
(I would bet all of it) off the machine using some imaging application (most
complete) or some boot CD that allows you to copy the files off the NTFS
(likel) formatted drives onto external media before formatting and doing a
clean install on your new hard disk drive.

If the latter - you will need to somehow replace the referenced file (via
recovery console, BartPE, UBCD, etc) and/or do a repair installation
(http://michaelstevenstech.com/XPrepairinstall.htm) to get back to
'normal' - likely followed by much cleanup and verification that you are no
longer infected/infested with whatever caused the issue in the first place
(and never being 100% sure until you wipe and install Windows XP clean.)

 

[Alias]

I would like to reinstall xp home and when I put the disc into the dvd and
restart the computer it loads the program and then stops and states that I
need to replace a file "systemroot\system32\ntdll.dll".

My question is how do I do this without messing things up on my system, can
you please help.

Take your computer to someone who knows what they're doing.

Alias

 

[ksreek]

It appears that the boot has not been triggered from CD\DVD ROM
Try changing the boot sequence to CD\DVD ROM to boot form the Removalble drive

ksreek
Microsoft PSS

 

[Richard]

Ok I used the incorrect wording I don't have a dvd drive it's a cd drive and
on start up it says push any key to continue and then the cd drive takes over
and after it loads the files and starts to go to another page that's when the
problem appears

 

[Alias]

Ok I used the incorrect wording I don't have a dvd drive it's a cd drive and
on start up it says push any key to continue and then the cd drive takes over
and after it loads the files and starts to go to another page that's when the
problem appears

The CD is ****ed up. Take it to someplace than can clean it for you.
Either that or borrow one of the same flavor (i.e., pro, OEM, retail,
etc.) and use your Product Key with it.

Alias

 

[Daave]

I would like to reinstall xp home and when I put the disc into the
dvd and restart the computer it loads the program and then stops and
states that I need to replace a file "systemroot\system32\ntdll.dll".

My question is how do I do this without messing things up on my
system, can you please help.

Are you talking about Step #15 from this page?:

http://michaelstevenstech.com/cleanxpinstall.html

If so, you are doing it wrong! You are *not* supposed to press any key
to continue because you need to boot off the hard drive and not the CD
the second time around.