Registry problem deleting subkey

[Headtheball]

Trying to fix password/login problem in outlook 2003 following the procedure
in Microsoft Knowledge Base Article - 290684 I cannot delete the subkey
under
HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider

I keep getting an Errror deleting message, what do I do now?

The Outlook guys directed me here because it is a registry problem so please
dont tell me to go back to the outlook NG

 

[Will Denny]

Hi

What is the error message? What Permissions do you have for that key?

 

[Headtheball]

Hi Will,
I copied the protected storage file and saved it as instructed for xp users
then the instructions ask you to delete the subkey under protected storage
which is a long string of numbers interspersed with hyphens. It says to
highlight that key go to edit and select delete but I get a message saying
error cannot delete xxxxx-xxxxxx-xxxxxx etc etc error deleting message. I
have full administrator permissions but just cannot delete the subkey. How
can I get my outlook to work properly again if I cannot apply this regestry
fix?

 

[Will Denny]

Hi

Is your account name in Permissions>Group or user names? If not, you will
need to add it so that you can then delete the key.

 

[Headtheball]

It is already in Permissions>User Groups
This is what I have

Administrators (Tim1/Administrators) >>>> Full Control and Read
Dad (Tim1/Dad)>>>>> Full Control and Read
Restricted >>>Read
System >>>> Full Control and Read

Where do I go from here?