Where are all the experts?

[Headtheball]

Trying to fix password/login problem in outlook 2003 following the procedure
in Microsoft Knowledge Base Article - 290684 I cannot delete the subkey
under
HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider

I keep getting an Errror deleting message, what do I do now?

The Outlook guys directed me here because it is a registry problem so please
dont tell me to go back to the outlook NG

 

[Carey Frisch [MVP]]

Try Doug's solution:

This fix applies to Outlook and other programs that store passwords
in the Protected Storage System Provider sub-branch of the Registry.
It also corrects some issues with Internet Explorer and Autocomplete.
Visit: http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

[Repair Courtesy of MS-MVP Doug Knox]

Your Outlook Express Password Is Not Retained in Windows 2000 or XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q264672

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

----------------------------------------------------------------------------

:

| Trying to fix password/login problem in outlook 2003 following the procedure
| in Microsoft Knowledge Base Article - 290684 I cannot delete the subkey
| under
| HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider
|
| I keep getting an Errror deleting message, what do I do now?
|
| The Outlook guys directed me here because it is a registry problem so please
| dont tell me to go back to the outlook NG

 

[Headtheball]

Carey thanks for responding but I am begining to wonder if I speak a foreign
language, which part of 'I am unable to delete the subkey' have I written in
venusian? I have posted this several times now and people (God bless them
have all come up with the same response as Dougs)

I cannot delete the subkey
I have copied and saved the protected storage system provider
I have all permissions set to full control etc etc
I am totally unable to delete the subkey which looks something like
S-1-5-21-1085031214-1202660629-1708537768-1003

so what do I do next?

Sorry for sounding Crabby but this is really bugging me, especially after I
have done a complete reinstall with no bugs adaware spies etc etc

 

[GasMan]

What error message do you get if any?. Can you create a key and delete
that in perhaps another branch?. There is a 'read only' option on the
options menu, that does not show a tick when activated. (At least on
W2K)

I clicked it and tried to delete the key, and could not, but did not
get an error message. Another click switched it off and I *could* have
deleted the key then, but had a warning.

Carey thanks for responding but I am begining to wonder if I speak a foreign
language, which part of 'I am unable to delete the subkey' have I written in
venusian? I have posted this several times now and people (God bless them
have all come up with the same response as Dougs)

I cannot delete the subkey
I have copied and saved the protected storage system provider
I have all permissions set to full control etc etc
I am totally unable to delete the subkey which looks something like
S-1-5-21-1085031214-1202660629-1708537768-1003

so what do I do next?

Sorry for sounding Crabby but this is really bugging me, especially after I
have done a complete reinstall with no bugs adaware spies etc etc

Try Doug's solution:

This fix applies to Outlook and other programs that store passwords
in the Protected Storage System Provider sub-branch of the Registry.
It also corrects some issues with Internet Explorer and Autocomplete.
Visit: http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

[Repair Courtesy of MS-MVP Doug Knox]

Your Outlook Express Password Is Not Retained in Windows 2000 or XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q264672

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

----------------------------------------------------------------------------

:

| Trying to fix password/login problem in outlook 2003 following the
procedure
| in Microsoft Knowledge Base Article - 290684 I cannot delete the subkey
| under
| HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider
|
| I keep getting an Errror deleting message, what do I do now?
|
| The Outlook guys directed me here because it is a registry problem so
please
| dont tell me to go back to the outlook NG

Please remove obvious from email address if emailing.