I know I'll be in the mire but>>>>>>>>>>>>where is the assistance?

[Headtheball]

Trying to fix password/login problem in outlook 2003 following the procedure
in Microsoft Knowledge Base Article - 290684 I cannot delete the subkey
under
HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider

I keep getting an Errror deleting message, what do I do now?

The Outlook guys directed me here because it is a registry problem so please
dont tell me to go back to the outlook NG

 

[Mike Brannigan [MSFT]]

From the article (http://support.microsoft.com/?id=290684) you followed all
the instructions under the Windows 2000 section to the letter about changing
the permissions etc on the key prior to being able to delete it ?

--

Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

Please note I cannot respond to e-mailed questions, please use these
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[Carey Frisch [MVP]]

Try Doug's solution:

This fix applies to Outlook and other programs that store passwords
in the Protected Storage System Provider sub-branch of the Registry.
It also corrects some issues with Internet Explorer and Autocomplete.
Visit: http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

[Repair Courtesy of MS-MVP Doug Knox]

Your Outlook Express Password Is Not Retained in Windows 2000 or XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q264672

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

-----------------------------------------------------------------------------

:

| Trying to fix password/login problem in outlook 2003 following the procedure
| in Microsoft Knowledge Base Article - 290684 I cannot delete the subkey
| under
| HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider
|
| I keep getting an Errror deleting message, what do I do now?
|
| The Outlook guys directed me here because it is a registry problem so please
| dont tell me to go back to the outlook NG

 

[Mike Brannigan [MSFT]]

Sorry typo in last post - should read Windows XP not Windows 2000

--

Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

Please note I cannot respond to e-mailed questions, please use these
newsgroups

 

[Headtheball]

thanks for responding but I am begining to wonder if I speak a foreign
language, which part of 'I am unable to delete the subkey' have I written in
venusian? I have posted this several times now and people (God bless them
have all come up with the same response as Dougs)

I cannot delete the subkey
I have copied and saved the protected storage system provider
I have all permissions set to full control etc etc
I am totally unable to delete the subkey which looks something like
S-1-5-21-1085031214-1202660629-1708537768-1003

so what do I do next?

 

[Mike Brannigan [MSFT]]

thanks for responding but I am begining to wonder if I speak a foreign
language, which part of 'I am unable to delete the subkey' have I written
in
venusian? I have posted this several times now and people (God bless them
have all come up with the same response as Dougs)

I cannot delete the subkey
I have copied and saved the protected storage system provider
I have all permissions set to full control etc etc
I am totally unable to delete the subkey which looks something like
S-1-5-21-1085031214-1202660629-1708537768-1003

so what do I do next?

We are having trouble understanding why you are having an issue with this;
as the instruction in the article if followed will result in you being able
to delete the key.

I know you said "... I have all permissions set to full control etc etc
...." - but by that you do mean that you have added the appropriate account
to the permissions and fixed the inheritance etc exactly as described in
the article ?

--

Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

Please note I cannot respond to e-mailed questions, please use these
newsgroups