Unable to delete subkey from Reg Please help

[KeyWest JetSki]

Trying to delete a subkey in the reg per KB290684

see this link http://support.microsoft.com/default.aspx?scid=kb;en-us;290684

Windows XP
Important Do not remove the main Protected Storage System Provider key. This
key is not automatically regenerated. If you are not having password
retention problems and you do not remember your password, deleting the user
subkey may result in not being able to retrieve your mail.

Note If you are a Windows XP user, you must have administrator permissions
to edit the system registry. 1. Quit all programs.
2. Click Start, and then click Run.
3. In the Open box, type regedit32, and then click OK.
4. Locate and then click the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider
5. On the Edit menu, click Permissions.
6. Click the account for the user who is currently logged on and
verify that Read and Full Control are both set to Allow.
7. Click the Advanced button, verify that the user who is currently
logged on is selected, that Full Control is listed in the Permissions
column, and that This Key and Subkeys is listed in the Apply to column.
8. Click Apply, and then click Yes when you receive a prompt to
continue.
9. Click OK two times.
10. Double-click the Protected Storage System Provider key to expand
the key, click the user subkey folder that is directly below the Protected
Storage System Provider key, click Delete on the Edit menu, and then click
Yes in the warning message dialog box.

The user subkey folder looks similar to the following example:

S-1-5-21-124525095-708259637-1543119021-16701

Note For every identity that you have, there may be a subkey under the
Protected Storage System Provider key. To resolve this issue in all your
identities, you must delete all the user subkeys folders under the Protected
Storage System Provider key.
11. On the File menu, click Exit, and then restart your computer.



When I try to delete the subkey I get an error saying that I am unable to
delete the Key

I checked and I have full permissions on the account I am logged on as. I am
the only account on this computer. Should I create another account like
administrator and then logon as that to delete this key?

Any help would be great

Thanks

Tom @ work

 

[Doug Knox MS-MVP]

If you're following the article exactly, then you will have full permissions to modify or delete the keys necessary. Some users find my version easier to follow.

http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

The above also applies to Internet Explorer and other applications that use the Protected Storage System Provider registry key to store passwords.

 

[Wesley Vogel]

To assign permissions to a registry key
http://www.microsoft.com/resources/...xp/all/proddocs/en-us/regedit_permit_key.mspx

To take ownership of a registry key
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/regedit_take_own.mspx

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Guest]

Well putting all your great info asside. What do I do when I am trying to get
into regedit32 and I get an error message that windoes cannot find regedit32 ?

Then I can try all the ideas to fix my problem with the outlook not
remembering my password. thanks

 

[David Candy]

Just type regedit

 

[Doug Knox MS-MVP]

Thanks, David.

And to S3S, the command in the KB article is REGEDT32, no I. And in Windows XP, it is only a stub that loads REGEDIT. In Windows 2000, it was a separate program, with different capabilities than REGEDIT. In XP, they're all in one package.

--
Doug Knox, MS-MVP Windows Media Center\Windows Powered Smart Display\Security
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com