Red X's - please help

[Guest]

I'm seriously going to throw my computer through a window. My husband told
me last night that a couple of weeks ago he started noticing these "red X's"
in the place of certain photos or video images, but only here and there. Now
he's seeing them all over the place. I use my laptop instead of the family
desktop so I've never noticed. Turns out we can't view videos or see certain
images. They're marked only by the red X's. He also said that he first
noticed it by not being able to see videos on You Tube, but he was able to
get around that and see them through Google. But now he can't do that
either. I've tried lowering our security settings, I've tried all but
uninstalling and deleting Norton, and I've tried to open a photo or video
saved on the computer, right-clicked, and set that file type to always open
with either Windows Media Player or Windows Picture and Fax Viewer. I have
checked the Microsoft site and our computer has every update (except for IE
7, which I can't do because I can't use Office WebMail for work if I do). To
top it all off now You Tube is telling me that either Javascripts is turned
off or our Macromedia Flash Player is outdated. Well, I don't know how to
turn Javascripts on and I must have "downloaded" the Flash Player (version 9)
about a hundred times before I searched the computer only to find that it was
already installed (it seemed each time it was not completing the install even
though I've tried restarting as many times when it appeared to be completed -
but I've never once received a "download complete box" or anything). Someone
out there PLEASE HELP ME! I'm using XP, and I believe we have Service Pack 2.

 

[Don Varnau]

Hi,
First, clear the IE cache. IE> Tools> Internet Options> General> Delete
files (and delete offline content when that dialog pops up) It's often
recommended that the TIF folder be kept at about 50 MB (Settings.)

Next try uninstalling / reinstalling Flash Player. Use the uninstaller at
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157
Flash player download:
http://www.adobe.com/products/flashplayer/

Then, Internet Options> Advanced> Security> "Allow active content to run in
files on My Computer ." Try this both checked and unchecked. You will have
to close all IE windows for the change to take effect.

Or, a third-party security program could be blocking scripts/active content.

Hope this helps,
Don
[MS MVP- IE]

I'm seriously going to throw my computer through a window. My husband told
me last night that a couple of weeks ago he started noticing these "red X's"
in the place of certain photos or video images, but only here and there. Now
he's seeing them all over the place. I use my laptop instead of the family
desktop so I've never noticed. Turns out we can't view videos or see certain
images. They're marked only by the red X's. He also said that he first
noticed it by not being able to see videos on You Tube, but he was able to
get around that and see them through Google. But now he can't do that
either. I've tried lowering our security settings, I've tried all but
uninstalling and deleting Norton, and I've tried to open a photo or video
saved on the computer, right-clicked, and set that file type to always open
with either Windows Media Player or Windows Picture and Fax Viewer. I have
checked the Microsoft site and our computer has every update (except for IE
7, which I can't do because I can't use Office WebMail for work if I do). To
top it all off now You Tube is telling me that either Javascripts is turned
off or our Macromedia Flash Player is outdated. Well, I don't know how to
turn Javascripts on and I must have "downloaded" the Flash Player (version 9)
about a hundred times before I searched the computer only to find that it was
already installed (it seemed each time it was not completing the install even
though I've tried restarting as many times when it appeared to be completed -
but I've never once received a "download complete box" or anything). Someone
out there PLEASE HELP ME! I'm using XP, and I believe we have Service

Pack 2.

 

[PA Bear]

Have your husband post here instead.

Otherwise, start here: http://www.fjsmjs.com/IE/redx.htm