Recover Outlook 2007 Rules

T

Tomster

Recently had to reinstall a system. The user had several hundred rules in
Outlook that are now missing. I now know about the exporting of rules, but
the problem happened before that.

Is it possible to recover rules from an old pst backup? I have serveral to
chose from... but so far I have attached a few of these using datafile
management... detaching the current pst... restarting outlook... but when I
go to Tools| Rules/Alerts, nothing is showing up.

What am I missing here?
 
S

Sue Mosher [MVP-Outlook]

Yes, if you have the user's original .pst file, create a new mail profile
with that .pst file as the default store, not a secondary store. You can then
export the rules so that they can be imported while running the user's
current mail profile.

If no rules show up, then we can conclude that .pst file was not the user's
default store when the rules were created.
 
T

Tomster

Thanks for the reply. I went back and created a new profile and selected
prompt for profile. When Outlook started, it created its own set of folders
as normal.

Using data file management I added the backup pst... set it as the default.
Closed and restarted outlook... went to Tools | Rules and Alerts... and no
rules were there.

I am 100% positive that the pst we recovered is the default pst of the user.
(Recovered from a Ghost image for this machine that only has one user).

The user only had one pst file... so it had to be the default.

Am I missing something in the steps here.

tomster
 
S

Sue Mosher [MVP-Outlook]

No, you didn't miss a step. However, you called this the "backup .pst."
Exactly how was this backup created. Unless it's a full copy of the original,
it won't have any rules in it.
--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54
 
T

Tomster

This was part of a full image backup of the drive... i.e. pst in its entirely
as it was being used at that time... restored with the same name in use at
that time... but restored to a different folder... then attached using data
file manager.
 
T

Tomster

I was afraid of that. It seems like this should work. The only other pst is
an archive.pst... but I cannot imagine rules being archived.

The computer has one user... and that user has one pst.

When a new profile is created, is there anyway to create it with the backup
copy of the pst as the automatic default. e.g. could starting out with the
empty default folders then using Data file management to attach the backup
pst file be throwing things off?
 
S

Sue Mosher [MVP-Outlook]

Yes, that can be done. Create a new profile, then before you start Outlook
with it, edit the mail profile to add the desired .pst file and remove the
one that Outlook added automatically. But, given the symptoms you've
described, I suspect that will make no difference.
--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54
 
T

Tomster

OK, I will try that. Thank you very much for your suggestions... and
"hangin' in" with this thread. It is appreciated.
 

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