Recent problem with Outlook Express

[Jeff]

I am not sure what happened but my Outlook Express 6 is acting up. I am
using it on XP Home SP-2 will all critical updates.

What happens is the following: I open a message and scroll down to read it.
When finished, I click on the blue down arrow or the delete arrow which
moves me to the next message. Normally the new message will open with the
cursor at the top of the message. Now instead, it opens already scrolled
down someways, seemingly proportionate to the amount I had scrolled down on
the previous message.

This is annoying because it forces me to scroll back to the top of the
message to read it. This is a new behavior and I am not sure wat is causing
it. Any ideas?

 

[PA Bear]

Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity
(File>Identities>Add new identity). Assuming all is well, import messages
from the old Identity before deleting it (File>Identities>Manage
Identities).

Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.

If no joy:

Start>Run>Regedit>OK> delete these 2 registry key values which are most
likely corrupted:

HKCU\Software\Microsoft\Internet Explorer\Main\window_placement

HKCU\Software\Microsoft\Internet
Explorer\Desktop\OldWorkAreas\OldWorkAreaRects

Reboot.