Receiving Windows Mail Messages

[Jim H]

Just reformatted my computer due to a problem (have Vista Home Premium) and
am getting all the software back in. Windows mail seemed OK at first and
then I realized I wasn't getting new emails. I did find I could receive them
if I exited Windows Mail and then came back in. Clicking Send/Receive above
does not help. Any suggestions?

Thanks

 

[Gary VanderMolen]

That type of problem is usually caused by interference from a non-
compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off your antivirus email scanning function does not resolve
your problem, consider upgrading to Windows Live Mail, because it
is less prone to suffering bad effects from overly intrusive antivirus
programs: http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm