Can receive but not send from Windows Mail

L

Lee M.

I have set up a Windows Mail account on my Vista Home Premium laptop using
the same parameters I use in Outlook to receive my Comcast email on my
desktop. I have successfully received a message to my Comcast email address
in Windows Mail but get an error message
when trying to send a message.

The error message says "server response: '421 cannot
connect to SMTP server 76.xx.xx.xx (shows an actual IP address), connect
server error 10060', Port:25, Secure (SSL): no, server error: 421 error
number 0x800CCC67.

What do I need to do to be able to send email from Windows Mail via the
Comcast mail server?

Thanks for your help.
 
D

David B.

Visit Comcast's support site and follow their instructions to properly set
up your email client, if that fails use their phone support.
 
L

Lee M.

Thanks. I never would have figured it out by myself but am embarrassed not
to have visited the Comcast site before posting here.
 
M

Maritza

Lee M. said:
I have set up a Windows Mail account on my Vista Home Premium laptop using
the same parameters I use in Outlook to receive my Comcast email on my
desktop. I have successfully received a message to my Comcast email address
in Windows Mail but get an error message
when trying to send a message.

The error message says "server response: '421 cannot
connect to SMTP server 76.xx.xx.xx (shows an actual IP address), connect
server error 10060', Port:25, Secure (SSL): no, server error: 421 error
number 0x800CCC67.

What do I need to do to be able to send email from Windows Mail via the
Comcast mail server?

Thanks for your help.
 

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