receiving mail stalled out

[buster57]

For some reason when I open up my mail box, as it is trying to receive mail,
it stalls out about 3/4 through downloading message # 3 and it just continues
to download for ages - over half an hour until I try to stop the downloading.
But even then the message switches from "downloading message" to "finishing
message" and continues to stay in that mode for a long long time. I then
have to reboot my computer to stop it. But when I reopen my email it all
starts over again. Plus I have multiple copies of the same 2 emails that
made it through before it stalls out on message # 3.

Can you please help?

 

[mac]

For some reason when I open up my mail box, as it is trying to receive
mail,
it stalls out about 3/4 through downloading message # 3 and it just
continues
to download for ages - over half an hour until I try to stop the
downloading.
But even then the message switches from "downloading message" to
"finishing
message" and continues to stay in that mode for a long long time. I then
have to reboot my computer to stop it. But when I reopen my email it all
starts over again. Plus I have multiple copies of the same 2 emails that
made it through before it stalls out on message # 3.

Can you please help?

You need to go to the website of your mail provider and delete the large or
corrupt message.

 

[Sam Hobbs]

Can you verify that the connection is actually downloading data? If you have
attempted to delete large messages and that does not help, then you need to
determine if there is actually data being downloaded when you encounter the
problem. If the connection is not busy during that time, then the problem is
something else.

If you still need help, then tell us what antivirus program you are using.
Also, what type of connection is it? Do you have an old-style analog modem
or a faster connection? Is it a cable-modem or DSL or fiber-optic or
something else?