Receiving Mail

[Guest]

I cannot receive mail from my college webmail service. I receive this error:
Account: 'pop.service.ohio-state.edu', Server:
'pop.service.ohio-state.edu', Protocol: POP3, Port: 110, Secure(SSL): No,
Error Number: 0x800CCC19
I have all the information entered correctly. The first message will go
through but then it stops when it says "Receiving message 2 of 8". It says
that server has not responded in 60 seconds, do you want to continue waiting
or stop? If I continue waiting it just keeps giving me the same error message
over and over.

 

[Dustin Harper]

Do you have a large message in your inbox? This is usually the cause of
that. What kind of connection do you have?

 

[Guest]

It's not because of a large message in his mailbox!
It's a problem that many people (including me) who upgraded to Windows Vista
are currently experiencing... There are many posts available around on this
well known problem and a solution was also indicated on this newsgroup, for
which I've already asked for clarifications since it's not clear to me if it
should be put in place by the ISP on the POP3 server or by myself on my
workstation with Windows Vista!

In conclusion... well done Microsoft! Mail transfer protocols should be a
standard today but they manage to screw them up anyway!

 

[Dustin Harper]

Try disabling the antivirus software. Per this KB and that error number:
http://support.microsoft.com/kb/813518

 

[Jake]

There is a fix floating around that goes like this.
This is very step-by-step, so bear with me.

1. Go to the Vista start menu and type cmd
2. The search results will display a program titled cmd
3. Right-click on the link and select "Run as administrator"
4. type "netsh interface tcp set global autotuning=disabled" without the
quotatioin marks
5. Test your POP account and see if you can now download the files.
6. If nothing changes, reenable the autotuning feature by typing "netsh

 

[Rohan Mehta]

Hi Claire,

This problem can persist due to 2 reasons
1.If u have large no of Email
2.If u have open Multiple windows and Ram has occupies much of the memory.

Thanks,
Rohan

 

[Frank Saunders, MS-MVP OE/WM]

I cannot receive mail from my college webmail service. I receive this
error:
Account: 'pop.service.ohio-state.edu', Server:
'pop.service.ohio-state.edu', Protocol: POP3, Port: 110, Secure(SSL): No,
Error Number: 0x800CCC19
I have all the information entered correctly. The first message will go
through but then it stops when it says "Receiving message 2 of 8". It says
that server has not responded in 60 seconds, do you want to continue
waiting
or stop? If I continue waiting it just keeps giving me the same error
message
over and over.

This is usually caused by an anti-spam program or an anti-virus set to scan
email.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPOR...6d4e006aaa94/4ba5fc8ef939c44c88256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPOR...85256edd00478dbd?OpenDocument&src=bar_sch_nam

See also
http://help.expedient.com/mailnews/norton_antivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.

 

[Guest]

This helped! Thnx a bunch.

There is a fix floating around that goes like this.
This is very step-by-step, so bear with me.

1. Go to the Vista start menu and type cmd
2. The search results will display a program titled cmd
3. Right-click on the link and select "Run as administrator"
4. type "netsh interface tcp set global autotuning=disabled" without the
quotatioin marks
5. Test your POP account and see if you can now download the files.
6. If nothing changes, reenable the autotuning feature by typing "netsh