Unable to Connect After Upgrading Free Zone Alarm

[golfer2]

On July 25 I upgraded my free Zone Alarm to the latest version. Since then I
have not been able to connect to my e-mail server in Windows Mail.

The Windows Mail Inbox comes up but in the lower right corner it says
"Authorizing". After a minute, a box comes up saying Your POP3 server has not
responded in 60 seconds. Would you like to wait another 60 seconds for the
server to respond. Server: pop.mindspring.com. When I click Stop I get the
message
Account: 'my (e-mail address removed) Mail Account', Server:
'pop.mindspring.com', Protocol: POP3, Port 110, Secure(SSL): No, Error Number
0x800CCC19.

Can anyone help me?

 

[Bruce Hagen]

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for loss of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and uncheck e-mail scanning when the
option arises.

 

[golfer2]

I use free AVG and while it says E-Mail Scanner Active, neither the incoming
message box nor the outgoing message box is checked.
--
golfer2

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for loss of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and uncheck e-mail scanning when the
option arises.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA

On July 25 I upgraded my free Zone Alarm to the latest version. Since
then I
have not been able to connect to my e-mail server in Windows Mail.

The Windows Mail Inbox comes up but in the lower right corner it says
"Authorizing". After a minute, a box comes up saying Your POP3 server
has not
responded in 60 seconds. Would you like to wait another 60 seconds for
the
server to respond. Server: pop.mindspring.com. When I click Stop I get
the
message
Account: 'my (e-mail address removed) Mail Account', Server:
'pop.mindspring.com', Protocol: POP3, Port 110, Secure(SSL): No, Error
Number
0x800CCC19.

Can anyone help me?

.

 

[Bruce Hagen]

Last part of my previous reply:

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and uncheck e-mail scanning when the
option arises.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA

I use free AVG and while it says E-Mail Scanner Active, neither the
incoming
message box nor the outgoing message box is checked.
--
golfer2

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and
receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for loss of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and uncheck e-mail scanning when
the
option arises.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA

On July 25 I upgraded my free Zone Alarm to the latest version. Since
then I
have not been able to connect to my e-mail server in Windows Mail.

The Windows Mail Inbox comes up but in the lower right corner it says
"Authorizing". After a minute, a box comes up saying Your POP3 server
has not
responded in 60 seconds. Would you like to wait another 60 seconds
for
the
server to respond. Server: pop.mindspring.com. When I click Stop I
get
the
message
Account: 'my (e-mail address removed) Mail Account', Server:
'pop.mindspring.com', Protocol: POP3, Port 110, Secure(SSL): No,
Error
Number
0x800CCC19.

Can anyone help me?

.

 

[golfer2]

Problem solved. Somehow my account setup for Windows Mail had lost my
incoming e-mail address. That may be the solution to many of these other
problems with Windows Mail.
--
golfer2

Last part of my previous reply:

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and uncheck e-mail scanning when the
option arises.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA

I use free AVG and while it says E-Mail Scanner Active, neither the
incoming
message box nor the outgoing message box is checked.
--
golfer2

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and
receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for loss of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and uncheck e-mail scanning when
the
option arises.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


On July 25 I upgraded my free Zone Alarm to the latest version. Since
then I
have not been able to connect to my e-mail server in Windows Mail.

The Windows Mail Inbox comes up but in the lower right corner it says
"Authorizing". After a minute, a box comes up saying Your POP3 server
has not
responded in 60 seconds. Would you like to wait another 60 seconds
for
the
server to respond. Server: pop.mindspring.com. When I click Stop I
get
the
message
Account: 'my (e-mail address removed) Mail Account', Server:
'pop.mindspring.com', Protocol: POP3, Port 110, Secure(SSL): No,
Error
Number
0x800CCC19.

Can anyone help me?

.

 

[Gary VanderMolen]

Account corruption is a typical issue when you allow antivirus programs to meddle with your mail.

Gary VanderMolen, Microsoft MVP (Mail)


"golfer2" wrote in message
Problem solved. Somehow my account setup for Windows Mail had lost my
incoming e-mail address. That may be the solution to many of these other
problems with Windows Mail.
--
golfer2

Last part of my previous reply:

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and uncheck e-mail scanning when the
option arises.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA

I use free AVG and while it says E-Mail Scanner Active, neither the
incoming
message box nor the outgoing message box is checked.
--
golfer2

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer of protection that eats up CPUs, slows down sending and
receiving,
and causes a multitude of problems such as time-outs, account setting
changes and has even been responsible for loss of messages. Your
up-to-date A/V program will continue to protect you sufficiently. For
more, see:
http://www.oehelp.com/OETips.aspx#3

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Note that for some AV programs, it may be necessary to uninstall the
program and reinstall in Custom Mode and uncheck e-mail scanning when
the
option arises.
--
Bruce Hagen
MS-MVP [Mail]
Imperial Beach, CA


On July 25 I upgraded my free Zone Alarm to the latest version. Since
then I
have not been able to connect to my e-mail server in Windows Mail.

The Windows Mail Inbox comes up but in the lower right corner it says
"Authorizing". After a minute, a box comes up saying Your POP3 server
has not
responded in 60 seconds. Would you like to wait another 60 seconds
for
the
server to respond. Server: pop.mindspring.com. When I click Stop I
get
the
message
Account: 'my (e-mail address removed) Mail Account', Server:
'pop.mindspring.com', Protocol: POP3, Port 110, Secure(SSL): No,
Error
Number
0x800CCC19.

Can anyone help me?

.