receiving email

[megadon3]

i am able to send email from windows mail and it allows me to check email and
always tell me there are no new messages

when i go to my home page at comcast and log-in...then check my email i have
new messages in my online email

any help out there??

 

[Gary VanderMolen]

What happens when you send an email to yourself from within Windows Mail?
Does it arrive? Any error messages?

 

[megadon3]

that's the first thing i did the email was not received in ms mail but when i
checked my online mail at comcast the email was there

 

[Gary VanderMolen]

Very strange! Either your Windows Mail is checking the wrong Comcast
mailbox (unlikely), or it is not checking at all.
Go to Tools, Accounts, select that account, Properties. On the General tab,
make sure the box for "Include this account..." is checked.
If it was already checked, then I don't know what the problem is.