rebooting

[robert]

My computer keeps rebooting and error message says a
device driver is causing problem. Could you please tell
me what to look for and how to correct this problem.

 

[Alex Nichol]

My computer keeps rebooting and error message says a
device driver is causing problem. Could you please tell
me what to look for and how to correct this problem.

You have something that is crashing - and the system's 'automatically
restart' is cutting in. Turn this off: in Control Panel - System -
Advanced, click Settings in the Startup and Recovery section. There
uncheck 'automatically restart'.

You may now get a Blue screen failure instead, but at least will get
some guidance as to what is happening. IN particular, if it is a
driver, the bottom line of the blue screen usually has the file name -
something.sys. You can look for that in windows\system32\drivers and
right click - Properties, where the 'Version' page should indicate what
it is for