C
Caldy
hi all.
i just transfered this question from what i posted in the
plus newsgroup & also the windows xp help & support newsgroup.
it's been posted 6+wks. @ both of those without a reply.
i'm hoping this may be a more appropriate place & finally lead to a solution.
any help is definitely appreciated as i've actually been dealing with this
for a
couple of years.
anyway, here's a little background:after literally countless hrs. & being
bounced around the globe(dept.>dept. a dozen + times), ms offshore support
was all of 0% help.
the upside: it's nice to see their english improving slightly.
can anyone sense my frustration??
the product i'm actually dealing with is ms plus! digital media edition, but
i'm guessing this situation pertains to other programs as well.
i use the alarms program of this software & rely on it daily.
occasionally i lose my alarms that i have set & am using with this program.
they vanish & i'm just left with the bare program as if i just installed it
without any of my alarms in place.
the file the alarms are stored in is "MyAlarms.dat
the location is:
C:\Documents and Settings\Family\Application Data\Microsoft\Plus! Digital
Media Edition\Alarm Clock
the MyAlarm.dat folder, ends up with 0kb of data in it so i do know they
have disappeared from that file as well as the user interface of my alarm
program.
if i copy the MyAlarms.dat file, while my alarms are intact & try to restore
the copied file after my alarms disappear, i'm unable to register it back
into the program.
i can copy that file by right clicking\copy or
dragging to a backup folder i use & selecting copy.
when i choose to restore it to the proper location it appears all is well but
none of my alarms appear in the program.
i've searched my complete computer including the registry for all instances
of the MyAlarms file while
it is working properly & cannot find any instances of it other than the
location stated above.
evidently though, it or whatever file it's somehow related to must be hidden
elsewhere & by me replacing it from the backup copy, it is not re-associating
itself correctly.
it would seem to me that file or some other file that is required is hidden
somewhere (possibly in the registry ?).
if so, how i may go about finding the location & name of the file\files
involved so i may associate or re-register it in hopes of restoring these
alarms?
someone previously suggested this program may link through the windows media
player, but i've been unable to find any association to myalarms.dat file to
win media player.
plus! alarm is associated with media player in the registry under:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MediaPlayer\UIPlugins\
{C6368CEC-5205-4398-8CC3-2B98650F60DF}
\Capabilities\80000002
\ControlPanelDescription\Sets alarms that play audio content from Windows
Media Player.
\Description\Set an alarm for any time and day by using your music and audio
content in Windows Media Player.
FriendlyName\Plus! Alarm Clock
it appears to me to have an association for sound.
There are also these keys, as examples, but i see nothing apparent:
HKEY_CLASSES_ROOT\Alarm.Plugin
HKEY_CLASSES_ROOT\Alarm.Plugin.1
HKEY_CLASSES_ROOT\AlarmClockProps.AlarmClockProperties
HKEY_CLASSES_ROOT\AlarmClockProps.AlarmClockProperties.1
HKEY_CLASSES_ROOT\AppID\{1B37A914-56AA-4912-8009-B1FA744140B6}
HKEY_CLASSES_ROOT\AppID\{AEECED7F-B400-4AA7-8D80-85981D10F4C0}
HKEY_CLASSES_ROOT\AppID\AlarmClock.DLL
HKEY_CLASSES_ROOT\AppID\AlarmClockProps.DLL
HKEY_CLASSES_ROOT\CLSID\{3FB269FA-34D5-47B9-AB06-42592BBFCC05}
i read somewhere that ms hides .dat files in the registry.
how i go about finding where & how to re-register\associate this file with
whatever other file\files that are required, if that's the case, is beyond me.
i've spent literally hours searching ms & google & can find no help.
as mentioned, i previously talked to ms regarding what file these alarms
were stored in & they had no clue.
even the existence of the MyAlarms.dat file that i myself found eluded them.
finding the actual non-hidden file MyAlarms.dat that stores these alarms is
as
far as i've gotten.
Being able to restore MyAlartms.dat from my backed up file would save me
from having to re-enter 40-50 alarms manually 6-7x a yr.
i do really like this alarm clock(except for the major bug that allows these
alarms to just vanish) & it is a piece of software i paid for & expect to
work properly.
i would expect ms to support this product by making available the process of
backing these up or at least making the location of this type of file
critical to the function of this program available to their own support
people when referenced.
i guess i expect to much.
i do apologize for the minor rant to any ms employee that is able & willing
take the time to help me with this problem,
i know this less than stellar product has been shoved to the end of it's
short life cycle by ms & it is
no longer available, but as stated previously, ms has been absolutely zero
help
from the day this was purchased(key word: as in paid for w\my hard earned
cash) & i've been trying to find a way to back my alarms up for literally
years now.
i do apologize for such a long post, but i just want to provide as much info
as possible in hopes of finding a solution.
once again, any help at all is very much appreciated.
i just transfered this question from what i posted in the
plus newsgroup & also the windows xp help & support newsgroup.
it's been posted 6+wks. @ both of those without a reply.
i'm hoping this may be a more appropriate place & finally lead to a solution.
any help is definitely appreciated as i've actually been dealing with this
for a
couple of years.
anyway, here's a little background:after literally countless hrs. & being
bounced around the globe(dept.>dept. a dozen + times), ms offshore support
was all of 0% help.
the upside: it's nice to see their english improving slightly.
can anyone sense my frustration??
the product i'm actually dealing with is ms plus! digital media edition, but
i'm guessing this situation pertains to other programs as well.
i use the alarms program of this software & rely on it daily.
occasionally i lose my alarms that i have set & am using with this program.
they vanish & i'm just left with the bare program as if i just installed it
without any of my alarms in place.
the file the alarms are stored in is "MyAlarms.dat
the location is:
C:\Documents and Settings\Family\Application Data\Microsoft\Plus! Digital
Media Edition\Alarm Clock
the MyAlarm.dat folder, ends up with 0kb of data in it so i do know they
have disappeared from that file as well as the user interface of my alarm
program.
if i copy the MyAlarms.dat file, while my alarms are intact & try to restore
the copied file after my alarms disappear, i'm unable to register it back
into the program.
i can copy that file by right clicking\copy or
dragging to a backup folder i use & selecting copy.
when i choose to restore it to the proper location it appears all is well but
none of my alarms appear in the program.
i've searched my complete computer including the registry for all instances
of the MyAlarms file while
it is working properly & cannot find any instances of it other than the
location stated above.
evidently though, it or whatever file it's somehow related to must be hidden
elsewhere & by me replacing it from the backup copy, it is not re-associating
itself correctly.
it would seem to me that file or some other file that is required is hidden
somewhere (possibly in the registry ?).
if so, how i may go about finding the location & name of the file\files
involved so i may associate or re-register it in hopes of restoring these
alarms?
someone previously suggested this program may link through the windows media
player, but i've been unable to find any association to myalarms.dat file to
win media player.
plus! alarm is associated with media player in the registry under:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MediaPlayer\UIPlugins\
{C6368CEC-5205-4398-8CC3-2B98650F60DF}
\Capabilities\80000002
\ControlPanelDescription\Sets alarms that play audio content from Windows
Media Player.
\Description\Set an alarm for any time and day by using your music and audio
content in Windows Media Player.
FriendlyName\Plus! Alarm Clock
it appears to me to have an association for sound.
There are also these keys, as examples, but i see nothing apparent:
HKEY_CLASSES_ROOT\Alarm.Plugin
HKEY_CLASSES_ROOT\Alarm.Plugin.1
HKEY_CLASSES_ROOT\AlarmClockProps.AlarmClockProperties
HKEY_CLASSES_ROOT\AlarmClockProps.AlarmClockProperties.1
HKEY_CLASSES_ROOT\AppID\{1B37A914-56AA-4912-8009-B1FA744140B6}
HKEY_CLASSES_ROOT\AppID\{AEECED7F-B400-4AA7-8D80-85981D10F4C0}
HKEY_CLASSES_ROOT\AppID\AlarmClock.DLL
HKEY_CLASSES_ROOT\AppID\AlarmClockProps.DLL
HKEY_CLASSES_ROOT\CLSID\{3FB269FA-34D5-47B9-AB06-42592BBFCC05}
i read somewhere that ms hides .dat files in the registry.
how i go about finding where & how to re-register\associate this file with
whatever other file\files that are required, if that's the case, is beyond me.
i've spent literally hours searching ms & google & can find no help.
as mentioned, i previously talked to ms regarding what file these alarms
were stored in & they had no clue.
even the existence of the MyAlarms.dat file that i myself found eluded them.
finding the actual non-hidden file MyAlarms.dat that stores these alarms is
as
far as i've gotten.
Being able to restore MyAlartms.dat from my backed up file would save me
from having to re-enter 40-50 alarms manually 6-7x a yr.
i do really like this alarm clock(except for the major bug that allows these
alarms to just vanish) & it is a piece of software i paid for & expect to
work properly.
i would expect ms to support this product by making available the process of
backing these up or at least making the location of this type of file
critical to the function of this program available to their own support
people when referenced.
i guess i expect to much.
i do apologize for the minor rant to any ms employee that is able & willing
take the time to help me with this problem,
i know this less than stellar product has been shoved to the end of it's
short life cycle by ms & it is
no longer available, but as stated previously, ms has been absolutely zero
help
from the day this was purchased(key word: as in paid for w\my hard earned
cash) & i've been trying to find a way to back my alarms up for literally
years now.
i do apologize for such a long post, but i just want to provide as much info
as possible in hopes of finding a solution.
once again, any help at all is very much appreciated.