quicktime 7 error 2738

[Guest]

I'm running vista home premium and have itunes.Recently i got the
notification to upgrade quicktime to 7,but every time i try i get the error
2738. Any solutions? Should i just ignore it? Any help will be appreciated.

Mario

 

[Pat DiScala]

I'm running vista home premium and have itunes.Recently i got the
notification to upgrade quicktime to 7,but every time i try i get the error
2738. Any solutions? Should i just ignore it? Any help will be appreciated.

Mario

I get the same error message and can't update to Quicktime 7.16

 

[Guest]

Is it possible that there's nobody out there that can help us?

 

[Mr. Arnold]

Is it possible that there's nobody out there that can help us?

You can try the last solution, if the VBscript.dll, which is there in the
same location on Vista as it is on XP, is not registered is to enable it,
using Regsvr32.

http://docs.info.apple.com/article.html?artnum=304405

However, I would say the Quicktime installer using the VBscript is not
compatible with Vista's VBscript.dll.

You should contact Quicktime for a possible workaround.

 

[Guest]

Thank you Mr.Arnold

You can try the last solution, if the VBscript.dll, which is there in the
same location on Vista as it is on XP, is not registered is to enable it,
using Regsvr32.

http://docs.info.apple.com/article.html?artnum=304405

However, I would say the Quicktime installer using the VBscript is not
compatible with Vista's VBscript.dll.

You should contact Quicktime for a possible workaround.

 

[Guest]

Tryed to look for that file,but i can't find it. Any idea?

 

[Guest]

I did find my vbscript.dll file and the version is 5.7.0.6000 .The link you
sent me is for windows xp and file version 5.6 .

 

[Mr. Arnold]

I did find my vbscript.dll file and the version is 5.7.0.6000 .The link you
sent me is for windows xp and file version 5.6 .

It's the principle of the that solution where it gives instructions to
register the Dll with the XP O/S to enable it, if it's not enabled. That's
what you need to look at and understand, when trying to apply a possible
solution.

Both XP and Vista are NT based O/S(s), they have the same Dll/file in both
places, and they have the same command Regsvr32 to register that Dll.

So what that the Dll's are two different version running on two different NT
based O/S?

I suggest that you go to the Command Prompt off of All Programs Accessories
and do the Run As Administer on the Command Prompt by right-clicking the
line.

And when you 're at the Command Prompt, you enter that command below
verbatim.


regsvr32 %SystemRoot%\system32\vbscript.dll

<copied from link provided>
1.. regsvr32 %SystemRoot%\system32\vbscript.dll
2.. A message should appear stating that the "DllRegisterServer in
C:\WINDOWS\system32\vbscript.dll succeeded."
3.. Click OK and try installing iTunes or QuickTime again.
<end copy>

If the solution doesn't correct the problem, then you need to contact
QuickTime for a possible workaround or ask them when are the going to have
something that's Vista compatible.

All you're doing is issuing commands to the O/S to register that dll if it's
not registered.

I hope you understand here what's happening when a solution from one version
of the NT based O/S can be applied to another version of the NT based O/S.

 

[Pat DiScala]

When I registered vbscript.dll I got an error message but when I went to
install quicktime it worked. I was also was able to install an ie7
plugin highight viewer which also had the same 2738 error.

Thanks for the info

 

[Guest]

Thank you for your info, your solution works.

When I registered vbscript.dll I got an error message but when I went to
install quicktime it worked. I was also was able to install an ie7
plugin highight viewer which also had the same 2738 error.

Thanks for the info