.pst extension

[Guest]

When I try to open Outlook 2007 (after a transfer from older system with PC
Mover) I get the error message "cannot open your default email folders. The
file c:\documents and settings\john smith\local settings\application
data\microsoft\outlook\outlook.pst is not a personal folder file." What do I
do to remedy this? Thanks in advance

 

[DL]

You probably corrupted the pst by ovewriting an existing pst.
Use the mail applet to add a new clean data file, set it as default and
remove the old
Start OL & verify its operational.
Copy your old pst(s) to some other location, eg Documents folder
Within OL open the old pst

 

[Guest]

I'm sure this information is going to be helpful but I don't know how to "use
mail applet to add a new clean data file" please advise.....thanks

 

[DL]

http://www.outlook-tips.net/beginner/new_profile.htm
may be of help

 

[Guest]

It worked - you are officially my hero for the day. Thanks

 

[DL]

your welcome

It worked - you are officially my hero for the day. Thanks