PS/2 Keyboard

[Thorin Rehkopf]

I have a user reporting an unusual problem with their Windows XP system and
I was wondering if anyone else had seen this.

After installing Windows XP (SP2?) with a USB keyboard and mouse the user
was forced to switch to a PS/2 Keyboard for whatever reason, only now
Windows apparently doesn't recongnize the keyboard. Restart and look in the
BIOS and it says its there but still nothing when you go to try and logon to
Windows. Try another computer that was built at the same time and the
behavior is consistent. Change out the keyboard with a known good just to
make sure that it isn't some sort of hardware failure and still nothing. Is
this some sort of "by-design" behavior and if so is there anything to be
done about it?

Thanks.

 

[compsalvage_cscs]

I have a user reporting an unusual problem with their Windows XP system and
I was wondering if anyone else had seen this.

After installing Windows XP (SP2?) with a USB keyboard and mouse the user
was forced to switch to a PS/2 Keyboard for whatever reason, only now

Windows apparently doesn't recongnize the keyboard. Restart and look in the
BIOS and it says its there but still nothing when you go to try and logon to
Windows. Try another computer that was built at the same time and the

behavior is consistent. Change out the keyboard with a known good just to
make sure that it isn't some sort of hardware failure and still nothing. Is
this some sort of "by-design" behavior and if so is there anything to be
done about it?

Thanks.

Unplug the USB Keyboard.
Re-boot the XP Workstation "without" the USB Keyboard pluged in.
Once you log-in using the PS2 Keyboard, unplug the PS2 Keyboard and
Plug in the USB Keyboard.
XP will load the drivers for you.

Similar problems happen with USB Mice.
You are not alone...