Project Professional installation error

G

Guest

I have just purchased a new PC with Vista. In attempting to load this new PC
with my licensed copy of Project Prefessional 2003, I get the following
error, after installation and when starting up PP: "There is not enough
memory to complete this operation. To free up available memory, close
programs, projects or windows you aren't using and then try again".

I have 1 gb of RAM, 90GB of hard drive and a 1.3gb page file set, with no
other programs running. Can anyone point me to a solution/

Gratefully,
Dan
 
G

Guest

Scott:
Taking your lead,I just tried my Visio 2003 and it too does not open. One
Note 2003 opens just fine. Yesterday, I also posted this problem and the
Project discussion group (see 6/29 postings), where Mike Glen MVP gave it his
best shot, to no avail.

It would surely appear that some 2003 Office apps have a problem with Vista,
at least sometimes??

Any other ideas from anyone would be very much appreciated.
Dan
 
G

Guest

You're welcome, Scott. Now, keep in mind, I am not a technical person, I'm a
manager type, so whatever I now say should be taken accordingly. I was
getting into a similar loop as you and have decided to uninstall PP and
Visio. I then ran CC Cleaner (free software) to clean the registry and then
Advanced System Optimizer for general principle. I next ran another free app
(diskeeper) to defrag the page file and everything else.

I am now back to a 'clean' position. I have emailed the folks at Smart
Computing to see if they can come up with any solution. If that fails, I will
next call Microsoft, as I am still within my 90 day window for free service
calls.

If all that produces any results, I'll be sure to post it here.

Good luck, Buddy. we're in this together <g>!!

Dan
 
G

Guest

Scott:
SUCCESS!!!

After much back and forth, and with thanks to "Smart
Computing" magazine's technical staff (they directed me to MSFT support, as
their sense was direct incompatability with Vista as being most probable), I
ended up last night speaking with 4 MSFT reps. The last, reading from the
"book", officially told me PP2003 is supposed to be compatible with all OS
after XP. he then unofficially indicated it might be wise to upgrade my Vista
Home Premium to Business or Ultimate as they most probably would be more
compatable with a "professional" product. As this would be a $245 upgrade I
elected not to do that.

My company's IT guy then came up with a solution that WORKS! There's a
company called VMWare (http://www.vmware.com/download/) that offers a
product that will simulate an XP OS on your Vista machine. My IT guy gave me
a disk with a Reader and the desktop simulator (4 GB of material), which I
have
successfully installed and am up and running.

BOTTOM LINE? Project Professional 2003 and Visio 2003 does not appear to be
compatible with Vista Home Premium (at least) at the present time. Positions
that disagree with this conclusion are cordially invited.

PS: the MSFT guy indicated I should monitor this forum for any subsequent
patches that may be produced to solve this clear issue.

Hope all this helps someone out there save the hours it took us (at least me
and Scott) to get here.

Dan
 
M

MICHAEL

<quote>
he then unofficially indicated it might be wise to upgrade my Vista
Home Premium to Business or Ultimate as they most probably would be more
compatible with a "professional" product.
</quote>

That Microsoft employee should be fired for suggesting that.


-Michael

* Dan:
 
G

Guest

Michael; I would respectfully disagree with your position, and perhaps I may
have misquoted the conversation and I certainly took it out of out of
context. Let em try to clarify: In my view, this employee was doing his best
to help out a customer, given the paucity of information available to him.
I'd give him a raise.
Dan
 
M

MICHAEL

Dan,

I don't know what transpired in the conversation
However, it should make absolutely no difference
whether you had Home Premium, Business, or Ultimate-
that program either installs/works on Vista, or it doesn't.
For him to suggest that you spend all that extra money on
upgrading your OS is ridiculous. More than likely, had you
spent $245 to upgrade, that program would still not have worked,
and you really might have felt that you wasted your money.

He may have been trying his best to help you, but giving out
bad information is not helpful.


-Michael

* Dan:
 
G

Guest

OK, now I see your main point and I do (and did) obviously agree that
spending the money on a 'maybe but probably wouldn't' option was a bad one.
He didn't recommend, he suggested and I declined.

I guess my main point is for the Microsoft to get out a patch to ensure that
2003 product is compatible with Vista, as the published information available
seems to imply. My secondary point is to alert all users of PP2003 of the
workaround, should they be in that boat.

Dan
 

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