Program/Quickbooks Freezing Up

[tom]

Upon loading Quickbooks, the Quickbooks navigator screen
loads fine, but then totally freezes. I have to do
"ctrl-alt-del" to shut it down. I spoke with Quickbooks.
We made some tests and the Quickbooks software is fine.
They said it is an issue with Internet Explorer. Can
someone please help. BTW, when shutting down Quickbooks
as mentioned, I am told the program (Quickbooks) is
waiting for a response from me? I click "endnow" anyway,
which shuts it down. Please email me at
(e-mail address removed) Thanks!

 

[siljaline]

Upon loading Quickbooks, the Quickbooks navigator screen
loads fine, but then totally freezes. I have to do
"ctrl-alt-del" to shut it down. I spoke with Quickbooks.
We made some tests and the Quickbooks software is fine.
They said it is an issue with Internet Explorer. Can
someone please help. BTW, when shutting down Quickbooks
as mentioned, I am told the program (Quickbooks) is
waiting for a response from me? I click "endnow" anyway,
which shuts it down. Please email me at
(e-mail address removed) Thanks!

Questions asked here, answered here

You have a software issue not a Browser issue.
Run SpyBot Search & Destroy on your system, Intuit has digital rights management
or DRM which is Spyware, this is likely destabilizing the software, (by design)
and your Browser.

Follow instructions for SpyBot here: http://mvps.org/winhelp2002/unwanted.htm

Some interesting reading on what has been going on with other Intuit software.
"Intuit Apologizes For TurboTax Debacle"
http://www.extremetech.com/article2/0,3973,1326755,00.asp

HTH

--

siljaline MS MVP IE/OE

(Please reply to group, as reply address is invalid, so that we can all benefit)


"Arguing with anonymous strangers on the Internet is a sucker's game
because they almost always turn out to be -- or to be indistinguishable from
-- self-righteous sixteen-year-olds possessing infinite amounts of free time."
- Neil Stephenson, _Cryptonomicon_