Freezes when I try to shut down

S

Sinthe

Whenever I click the "shut down" button, my screen freezes. I can access the
task manager through ctrl-alt-del, and that's about it. The box showing me my
shut down options (standby, restart, shut down, hibernate) never comes up.
I'm running XP Media Center 2005, with the latest service pack. Thanks in
advance for your help!
 
T

TaurArian

Resources to Help Troubleshoot Shutdown Problems in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q308029

--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.


| Whenever I click the "shut down" button, my screen freezes. I can access the
| task manager through ctrl-alt-del, and that's about it. The box showing me my
| shut down options (standby, restart, shut down, hibernate) never comes up.
| I'm running XP Media Center 2005, with the latest service pack. Thanks in
| advance for your help!
 
S

Sinthe

Ok... what do I do if none of that works?

System recovery simply won't function, and when I try to restart my desktop
never loads. I don't have an XP disk (it came pre-loaded on my laptop), and I
think the troubleshooting that requires it is a bit beyond me.
 
T

TaurArian

Contact the manufacturer of the laptop for recovery disks or you may have a hidden
partition so that you can use recovery.
Alternative, take the laptop to a computer shop to have it fixed.

--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.


| Ok... what do I do if none of that works?
|
| System recovery simply won't function, and when I try to restart my desktop
| never loads. I don't have an XP disk (it came pre-loaded on my laptop), and I
| think the troubleshooting that requires it is a bit beyond me.
|
| "TaurArian" wrote:
|
| > Resources to Help Troubleshoot Shutdown Problems in Windows XP
| > http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q308029
| >
| > --
| > ====================================
| > TaurArian [MVP] 2005-2008 - Australia
| > ====================================
| > How to ask a question: http://support.microsoft.com/kb/555375
| > http://taurarian.mvps.org/index.htm
| > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
| >
| >
| > | > | Whenever I click the "shut down" button, my screen freezes. I can access the
| > | task manager through ctrl-alt-del, and that's about it. The box showing me my
| > | shut down options (standby, restart, shut down, hibernate) never comes up.
| > | I'm running XP Media Center 2005, with the latest service pack. Thanks in
| > | advance for your help!
| >
| >
| >
 
T

TaurArian

If not under warranty, take the laptop to a computer shop to have it fixed.

--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.


|I have recovery disks. What do I do with them?
|
| "TaurArian" wrote:
|
| > Contact the manufacturer of the laptop for recovery disks or you may have a hidden
| > partition so that you can use recovery.
| > Alternative, take the laptop to a computer shop to have it fixed.
| >
| > --
| > ====================================
| > TaurArian [MVP] 2005-2008 - Australia
| > ====================================
| > How to ask a question: http://support.microsoft.com/kb/555375
| > http://taurarian.mvps.org/index.htm
| > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
| >
| >
| > | > | Ok... what do I do if none of that works?
| > |
| > | System recovery simply won't function, and when I try to restart my desktop
| > | never loads. I don't have an XP disk (it came pre-loaded on my laptop), and I
| > | think the troubleshooting that requires it is a bit beyond me.
| > |
| > | "TaurArian" wrote:
| > |
| > | > Resources to Help Troubleshoot Shutdown Problems in Windows XP
| > | > http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q308029
| > | >
| > | > --
| > | > ====================================
| > | > TaurArian [MVP] 2005-2008 - Australia
| > | > ====================================
| > | > How to ask a question: http://support.microsoft.com/kb/555375
| > | > http://taurarian.mvps.org/index.htm
| > | > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
| > | >
| > | >
| > | > | > | > | Whenever I click the "shut down" button, my screen freezes. I can access the
| > | > | task manager through ctrl-alt-del, and that's about it. The box showing me my
| > | > | shut down options (standby, restart, shut down, hibernate) never comes up.
| > | > | I'm running XP Media Center 2005, with the latest service pack. Thanks in
| > | > | advance for your help!
| > | >
| > | >
| > | >
| >
| >
| >
 

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