program not responding- sgtray

G

Guest

evertime i shut down computer, i get a pop up message "program not responding" (sgtray.exe). I have to click on "end now" to finish shut down process. why is this happening? and how can i fix it?
 
A

Askhow.net

sgtray.exe loads as a service for Veritas Update Manager after installing
Veritas RecordNow DX CD R/W software.

Veritas CIS RecordNow DX loads it as the default installation.

SGTRAY.EXE can be found:
Program is commonly found at C:\Program Files\VERITAS Software\Update
Manager\sgtray.exe

You can un-install UPDATE MANAGER from Add/Remove Programs.
Look for : CIS recordnow DX Update Manager

To remove sgtray.exe update manager just un-install this program.
Your CD R/W software will still be functional.

This will remove the program from your start up and also from your
C:\Program Files folder.
It will not remove the folder \Veritas Software\Update Manager you can
browse with explorer and delete the folder.
The sub-folder containing a .Dall file will be removed so if you see it just
close and reopen explorer and delete the file folder C:\Program
Files\VERITAS Software\Update Manager.
Just delete the folder Update Manager not the Veritas Software folder if you
plan on using the DLA program.

Hope this helps

Jaks http://www.askhow.net Free Nonprofit Support Forums




mike said:
evertime i shut down computer, i get a pop up message "program not
responding" (sgtray.exe). I have to click on "end now" to finish shut down
process. why is this happening? and how can i fix it?
 

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