Program keeps crashing

[Pam]

I'm trying to figure out why this program keeps crashing on me - its called
DiscStudio/DiscDirect which is a program for Nexis 100AP. It works great for
a while and then when I start moving text aftera while it will crash. I
have to usually hit alt/control/delete to get out of it as it will just hang
there until I do.

I am using xp pro, have a Gateway Media Center SP2 - its a AMD 64x2 Dual
core processor 4200+ 2.21 GHZ 1.87GB of Ram (guess that's all I need to let
you know what I have?)

do I not have enough memory or why would it keep crashing? any clues?

thanks
Pam

 

[Malke]

I'm trying to figure out why this program keeps crashing on me - its
called DiscStudio/DiscDirect which is a program for Nexis 100AP. It works
great for
a while and then when I start moving text aftera while it will crash. I
have to usually hit alt/control/delete to get out of it as it will just
hang there until I do.

I am using xp pro, have a Gateway Media Center SP2 - its a AMD 64x2 Dual
core processor 4200+ 2.21 GHZ 1.87GB of Ram (guess that's all I need to
let you know what I have?)

do I not have enough memory or why would it keep crashing? any clues?

What does DiscStudio/DiscDirect tech support say? They are the first ones to
ask.

When you speak to them, try and have the answer to The First Question of
Troubleshooting: if this worked before, what changed between that time and
the time things no longer worked?


Malke

 

[Gerry]

Pam

Required Hardware:
Windows XP, 2000, 2003 Server and Vista (64-bit versions not
supported)
http://www.cdfreaks.com/reviews/Nexis-100AP-Publishing-System/System-Features.html


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Pam]

so you mean that xp 64 bit which I have is NOT supported??

 

[Gerry]

Pam

It says Nexis 100AP is not supported on Windows XP, 2000, 2003 Server
and Vista (64-bit versions not supported) system. There is no certainty
that any 32 bit software will work properly on a 64 bit operating
system. The quote is from the link.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Pam]

mmm interesting..... thanks again

Pam

It says Nexis 100AP is not supported on Windows XP, 2000, 2003 Server and
Vista (64-bit versions not supported) system. There is no certainty that
any 32 bit software will work properly on a 64 bit operating system. The
quote is from the link.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~