program doesn't appear in all the accounts

[Guest]

I installed a program with an administrator account. There are two other
accounts. I included the program under "All Users" in the start menu, but in
only the account that I installed the program under does the program show up.
It doesn't show up under either of the other 2 accounts, one of which is
also an administrator's account.

 

[Pegasus \(MVP\)]

I installed a program with an administrator account. There are two other
accounts. I included the program under "All Users" in the start menu, but in
only the account that I installed the program under does the program show up.
It doesn't show up under either of the other 2 accounts, one of which is
also an administrator's account.

Since you did not ask a question I'm not sure what you actually
expect. To make the program's shortcut visible to everyone you
could move the program's shortcut from

c:\documents and settings\KenW\Start Menu

to here:

c:\documents and settings\All Users\Start Menu

 

[Guest]

Since you did not ask a question I'm not sure what you actually
expect. To make the program's shortcut visible to everyone you
could move the program's shortcut from

c:\documents and settings\KenW\Start Menu

to here:

c:\documents and settings\All Users\Start Menu

Sorry about the confusion. I had moved it to c:\documents and settings\All
Users\Start Menu and still had this problem.

 

[Pegasus \(MVP\)]

Sorry about the confusion. I had moved it to c:\documents and settings\All
Users\Start Menu and still had this problem.

You need to be a lot more explicit in your posts. In the first
post you did not ask any question and in the second post you
barely say "I still have this problem". Now what exactly is your
problem? Where is it you expect the program to show up, and
what do you normally do when you launch it? Remember that
we cannot see your PC, hence you must tell us exactly what
you see and what you expect.

 

[Guest]

You need to be a lot more explicit in your posts. In the first
post you did not ask any question and in the second post you
barely say "I still have this problem". Now what exactly is your
problem? Where is it you expect the program to show up, and
what do you normally do when you launch it? Remember that
we cannot see your PC, hence you must tell us exactly what
you see and what you expect.

I'll try my best to describe the problem more clearly. I successfully
installed a new program on my PC. In Windows Explorer I moved the shortcut to
c:\documents and settings\All Users\Start Menu only. It doesn't exist
anywhere else. I have three user accounts. I thought the shortcut to
c:\documents and settings\All Users\Start Menu only would make the shortcut
available from the start menu when I logged on as either of the three
accounts. However, this shortcut is only available from the start menu when I
logon with the account that installed the program. It's not available when
I'm logged on as either of the two accounts that didn't install the program.
However, to restate, this shortcut ONLY exists under c:\documents and
settings\All Users\Start Menu and nowhere else. I think this shortcut should
appear in the start menu for all three accounts. Why does it only appear for
the user I was using when I installed the account and no other account even
though I moved the shortcut to c:\documents and settings\All Users\Start Menu?

 

[Pegasus \(MVP\)]

I'll try my best to describe the problem more clearly. I successfully
installed a new program on my PC. In Windows Explorer I moved the shortcut to
c:\documents and settings\All Users\Start Menu only. It doesn't exist
anywhere else. I have three user accounts. I thought the shortcut to
c:\documents and settings\All Users\Start Menu only would make the shortcut
available from the start menu when I logged on as either of the three
accounts. However, this shortcut is only available from the start menu when I
logon with the account that installed the program. It's not available when
I'm logged on as either of the two accounts that didn't install the program.
However, to restate, this shortcut ONLY exists under c:\documents and
settings\All Users\Start Menu and nowhere else. I think this shortcut should
appear in the start menu for all three accounts. Why does it only appear for
the user I was using when I installed the account and no other account even
though I moved the shortcut to c:\documents and settings\All Users\Start

Menu?

Time to do some rigorous tests. Please follow these instructions verbatim:
1. Log on under an account where you can see the application.
2. Click Start / Run / cmd {OK}

3. Type the following commands exactly as I write them:
set > c:\test.txt {Enter}
net user qqqrrr>> c:\test.txt {Enter}
(instead of qqqrrr, type the logon name of a user who
cannot see your problem application)
cd /d "c:\Documents and Settings" {Enter}
dir >> c:\test.txt {Enter}
dir /s "abcxyz*.*" >> c:\test.txt {Enter}
(instead of abcxyz, type the first six or 8 letters of your application
including spaces, e.g. "Quick La*.*" if the name was "Quick Launch")
cacls "abcxyz*.*" /T >> c:\test.txt {Enter}
(instead of abcxyz, type the first six or 8 letters of your application
including spaces, e.g. "Quick La*.*" if the name was "Quick Launch")
notepad c:\test.txt {Enter}

4. Paste the text you see into your reply.

 

[Guest]

Menu?

Time to do some rigorous tests. Please follow these instructions verbatim:
1. Log on under an account where you can see the application.
2. Click Start / Run / cmd {OK}

3. Type the following commands exactly as I write them:
set > c:\test.txt {Enter}
net user qqqrrr>> c:\test.txt {Enter}
(instead of qqqrrr, type the logon name of a user who
cannot see your problem application)
cd /d "c:\Documents and Settings" {Enter}
dir >> c:\test.txt {Enter}
dir /s "abcxyz*.*" >> c:\test.txt {Enter}
(instead of abcxyz, type the first six or 8 letters of your application
including spaces, e.g. "Quick La*.*" if the name was "Quick Launch")
cacls "abcxyz*.*" /T >> c:\test.txt {Enter}
(instead of abcxyz, type the first six or 8 letters of your application
including spaces, e.g. "Quick La*.*" if the name was "Quick Launch")
notepad c:\test.txt {Enter}

4. Paste the text you see into your reply.

Thanks - the problem's on my home PC so I'll do this tonight.
Ken