Problems with Windows Explorer

[Adrian S.]

Hello! I have Windows XP at home, and my Windows
Explorer is closing very often, with the message that has
performed an illegal operation, asking me whether I want
to send the report to Microsoft or not. Could you help me
fix this problem, please? Thank you.

 

[Kelly]

Hi Adrian,

Start here and run each of them:

Ad-Aware
http://www.lavasoftusa.com/

Spybot
http://tinyurl.com/btf8

CWShredder (Line 313)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Hijack This
http://www.spychecker.com/program/hijackthis.html

Free Online Virus Scan
http://housecall.trendmicro.com/housecall/start_corp.asp