Problems with my internet

[Michelle]

I am having problems with my .net passport as well and my
msn messenger. I have been searching the web for almost
ten hours trying to find a soloution. I have not been
successfull and frankly don't know what else to do. I am
not exactly a PC genius and if anyone can help me I would
greatly appreciate it. Thank you

 

[Edward]

As it is now 10 hours since you posted, Michelle, I would post again but
fully explain the problems you are having. Too little information makes
contributors reluctant to respond.

Good luck,

Ed

 

[Malke]

As it is now 10 hours since you posted, Michelle, I would post again
but fully explain the problems you are having. Too little information
makes contributors reluctant to respond.

Good luck,

Ed

Yes, this isn't enough information to get a good answer. It's the
equivalent of saying, "it's broken". Here are generic Windows
troubleshooting steps for you to take:

1) scan with current antivirus using updated definitions; 2) remove
spyware with tools such as Spybot S&D (www.security.kolla.de) and/or
Ad-aware (www.lavasoftusa.com) - note that it is a good idea to do
virus and spyware scans in Safe Mode; 3) delete temporary and Temporary
Internet Files; 4) stop unnecessary services/programs from running at
startup (see www.blackviper.com for a listing of services). Also, look
in Event Viewer for clues.

Malke