--------------------
From: "David" <
[email protected]>
Subject: Problems with control panel
Date: Tue, 18 May 2004 06:35:03 -0700
On a system running Windows 2000, I'm able to run
everything in Control Panel except Add/Remove Programs.
The system is being logged into administrator mode but no
matter what I do, I can't seem to get into that one
option. Any ideas?
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#1 troubleshooting step: Does this happen in Safe Mode?
- If not, you might need hotfix 834010
Other troubleshooting steps:
- Disable antivirus
- Disable third-party browser extensions (see below)
To disable these:
- Open Internet Explorer
- Clear the checkbox for "Enable third-party browser extensions
(requires restart) found in Tools > Internet Options > Advanced
If this works, then you can proceed to delete the one(s) causing the
problem:
- Run Regedit
- Entries for browser extensions will be found in the below key.
Export and delete the suspect ones.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet
Explorer\Extensions
Let me know what works for you, or if you needs some more ideas
--
~~ JASON HALL ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
~ This posting is provided "AS IS" with no warranties, and confers no
rights.
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http://www.microsoft.com/info/cpyright.htm
~ Note: For the benefit of the community-at-large, all responses to this
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