Problems with add-ins

  • Thread starter Thread starter Rob
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R

Rob

I have purchased a couple of programs to improve on Outlooks capabilities,
and I love them. But they are constantly being disabled because Outlook
blew-up. I then have to re-start Outlook, then re-enable one of the add-ins,
then restart Outlook again.

Both are at least partically developed in the .net platform, and I have read
a couple of issues with SP3 and .net that indicated that there maybe a
problem.

I am running Windows XP Pro, and Office 2003, with the latest service
patches applied to both.

Any ideas?

Rob
 
What are the add-ins and have you contacted their programmers for
assistance.

"Doctor, it hurts when I do this."
Doctor "Then stop doing it."


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Rob asked:

| I have purchased a couple of programs to improve on Outlooks
| capabilities, and I love them. But they are constantly being disabled
| because Outlook blew-up. I then have to re-start Outlook, then
| re-enable one of the add-ins, then restart Outlook again.
|
| Both are at least partically developed in the .net platform, and I
| have read a couple of issues with SP3 and .net that indicated that
| there maybe a problem.
|
| I am running Windows XP Pro, and Office 2003, with the latest service
| patches applied to both.
|
| Any ideas?
|
| Rob
 
Yup. Having been in this business 18 years, I've learned to get everybody
involved that you can.

I'm hoping one of these sharp programmers would know a work around.

Do you have any more information Milly? It would be appreciated.

Rob
 
So, again, what are the add-ins???

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Rob asked:

| Yup. Having been in this business 18 years, I've learned to get
| everybody involved that you can.
|
| I'm hoping one of these sharp programmers would know a work around.
|
| Do you have any more information Milly? It would be appreciated.
|
| Rob
|
|
| "Milly Staples [MVP - Outlook]"
| || What are the add-ins and have you contacted their programmers for
|| assistance.
||
|| "Doctor, it hurts when I do this."
|| Doctor "Then stop doing it."
||
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Rob asked:
||
||| I have purchased a couple of programs to improve on Outlooks
||| capabilities, and I love them. But they are constantly being
||| disabled because Outlook blew-up. I then have to re-start Outlook,
||| then re-enable one of the add-ins, then restart Outlook again.
|||
||| Both are at least partically developed in the .net platform, and I
||| have read a couple of issues with SP3 and .net that indicated that
||| there maybe a problem.
|||
||| I am running Windows XP Pro, and Office 2003, with the latest
||| service patches applied to both.
|||
||| Any ideas?
|||
||| Rob
 
the 2 programs I am refering to are FranklinCovey's PlansPlus, and Tabtag.
The FC dll is FranklincoveyCB.dll, and is the command bar. The Tabtag dll is
sqlview32.dll. I am going to be speaking with Tabtag later today, and I will
post what I find.

Franklincovey appears to have outsourced everthing, including support. And
the support was not very impressive. I am hoping that somebody will have
some work arounds to possible Outlook development issues.

rob
 
FCPP has been the source of a number of problems. If you have no joy from
dealing with their support, you will not be alone. Their latest version
does seem to be better behaved.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Rob asked:

| the 2 programs I am refering to are FranklinCovey's PlansPlus, and
| Tabtag. The FC dll is FranklincoveyCB.dll, and is the command bar.
| The Tabtag dll is sqlview32.dll. I am going to be speaking with
| Tabtag later today, and I will post what I find.
|
| Franklincovey appears to have outsourced everthing, including
| support. And the support was not very impressive. I am hoping that
| somebody will have some work arounds to possible Outlook development
| issues.
|
| rob
| "Rob" <NoSpamPlease> wrote in message
| || I have purchased a couple of programs to improve on Outlooks
|| capabilities, and I love them. But they are constantly being
|| disabled because Outlook blew-up. I then have to re-start Outlook,
|| then re-enable one of the add-ins, then restart Outlook again.
||
|| Both are at least partically developed in the .net platform, and I
|| have read a couple of issues with SP3 and .net that indicated that
|| there maybe a problem.
||
|| I am running Windows XP Pro, and Office 2003, with the latest service
|| patches applied to both.
||
|| Any ideas?
||
|| Rob
 
I never had a problem with their app until I upgraded to Outlook 2003, which
forced me to upgrade to their ver. 2.

Once I upgraded to OL2003, I couldn't get FCPP to work correctly, and I had
all kinds of problems. That's when their support told me I had to upgrade to
their latest version to work with OL2003. Well, the upgrade didn't go well
either, but it worked.

I have uninstalled FCPP, and Off2003, and reinstalled it, in different
combinations. But, I still have problems. I have to wonder if something is
left over from when I had trouble, or if their is simply a problem. Maybe
there is a DLL or bad entry in thr registry that is not getting over
written. But, I don't have time to go through all their support will want
until we get to level 3 support.

rob
 
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