Problems sending attachments

[Bill Lampman]

Hello,

I am running Outlook (office 2000 SR-1) on a WinXP SR2 machine. When I
send mail with attachments
my colleague receives the mail, but the attachment is renamed WINMAIL.DAT
and cannot be opened.
The reciver has tried OE, Netscape, and Eudora mail programs, all with the
same result. Any ideas ?

Thanks,

Bill

 

[Roady [MVP]]

Change your message format from Rich Text to HTML or Plain Text.
http://www.howto-outlook.com/faq/richtext.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

 

[Guest]

We had the same problem here because our director stubbornly uses Netscape.
The fix was the same. We all have to use plain text especially if we attach
something to send to her.

My question is.... Is there a simple rule where we all can keep out HTML
setting, and only send it in plain text when we have an attachment to her?

Change your message format from Rich Text to HTML or Plain Text.
http://www.howto-outlook.com/faq/richtext.htm

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

Hello,

I am running Outlook (office 2000 SR-1) on a WinXP SR2 machine. When I
send mail with attachments
my colleague receives the mail, but the attachment is renamed WINMAIL.DAT
and cannot be opened.
The reciver has tried OE, Netscape, and Eudora mail programs, all with the
same result. Any ideas ?

Thanks,

Bill

 

[Gordon]

Robert Pascal wrote:
|| We had the same problem here because our director stubbornly uses
|| Netscape. The fix was the same. We all have to use plain text
|| especially if we attach something to send to her.
||

Netscape shouldn't have a problem with HTML - it's RTF that's the bugbear.
What version of Netscape?

 

[Brian Tillman]

We had the same problem here because our director stubbornly uses
Netscape. The fix was the same. We all have to use plain text
especially if we attach something to send to her.

My question is.... Is there a simple rule where we all can keep out
HTML setting, and only send it in plain text when we have an
attachment to her?

Open her contact record and double-click her email address. You should see
a window with th drop-down at the bottom in which you can select "Send Plain
Text only".

 

[Guest]

Thanks! That was the fix I was trying to figure out!!