problems sending images with Outlook

[Erik]

Recently I have had problems when trying to send mail with an image (either
pasted into message form or attached).
The mail is sent with no error messages.
In the "Sent files" folder the mail and image appear normal.
The recipient, however, instead of the image gets an attachment
"winmail.dat" which cannot open.


Thank you for any suggestions
Erik

 

[Christian Goeller]

Erik, you wrote on Sun, 17 Sep 2006 14:28:51 +0200:

Recently I have had problems when trying to send mail with an image
(either pasted into message form or attached). The mail is sent with
no error messages. In the "Sent files" folder the mail and image
appear normal. The recipient, however, instead of the image gets an
attachment "winmail.dat" which cannot open.

Did you sent the mail in Outlook's "Rich-Text" format? Other e-mail
clients than Outlook can't do anything with this format. To prevent such
problems you should always use neither "HTML" or "Only-Text" as format
for your outgoing mails.

Tools | Options | E-Mail-Setup

 

[Diane Poremsky [MVP]]

you are using RTF formatted message - switch to plain text or HTML. Tools,
Options, Mail format.

 

[Erik]

To Christian Goeller and Diane Poremsky

Thank you very much for your help.
But why does Outlook behave like this?
Is only image files converted to a seemingly useless "winmail.dat"?
Should the sender not have a warning about what happens to the image.

Thank you
Erik

 

[Brian Tillman]

To Christian Goeller and Diane Poremsky

Thank you very much for your help.
But why does Outlook behave like this?
Is only image files converted to a seemingly useless "winmail.dat"?
Should the sender not have a warning about what happens to the image.

Outlook's Rich Text Format is a format only it understands. However, it's
also the format is wants to use by default. Outlook's assumption is that it
will be exchanging data with other instances of Outlook and you must tell it
differently from the outset.