Problems forwarding attachments

G

Guest

There is an issue that occurs at random where attachments are not forwarded
off to all users. The attachment is stripped off and not sent. It doesn't
happen all the time.

We thought it was an issue related to pst files which we no longer have and
still experience the issues. Could this be related to Exchange 2003 or
Outlook?

Has anyone else ever had this problem or could offer steps to try to find a
resolution.

It isn't specific to one user, one OS, etc, just seems to be random.
 
G

Guest

Are the recipients also using Outlook? If not, make sure you send the
messages in Plain Text or HTML format, not Rich Text.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
G

Guest

Everyone within the organization is using Outlook 2003. There is a mixture
of xp and 2000 machines
 
G

Guest

If you look at one of these messages in the Sent Items folder after sending,
does the attachment show there? Is there any pattern to the type of
attachment that gets stripped?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
M

Michael Gillen

Hi,

I have the same problem. I use HTML format.
I even sent messages myself (windows mail) - no attachment displays but the
message is 3.5MB in size. Pictures, however, usually do seem to show up in
Windows Mail when I send them to myself.
My brother and daughter get no pictures or attachments in their Outlook
Express mail from me when I send it via Outlook 2007. Nor does my other
daughter or wife who use Incredimail.
My son does receive them but he is using Outlook 2007.
I had complained about this problem in RC1 and RC2.
Outlook 2003 had the problem sometimes occured - each version since 2000
seems to have gotten more incompatible with other email clients.

-Michael

"Jocelyn Fiorello [MVP - Outlook]"
 
G

Guest

You can try going into, say, your brother's contact item in Outlook 2007,
double clicking his e-mail address, and making sure that "Internet Format" is
set to "Let Outlook decide the best sending format".

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***


Michael Gillen said:
Hi,

I have the same problem. I use HTML format.
I even sent messages myself (windows mail) - no attachment displays but the
message is 3.5MB in size. Pictures, however, usually do seem to show up in
Windows Mail when I send them to myself.
My brother and daughter get no pictures or attachments in their Outlook
Express mail from me when I send it via Outlook 2007. Nor does my other
daughter or wife who use Incredimail.
My son does receive them but he is using Outlook 2007.
I had complained about this problem in RC1 and RC2.
Outlook 2003 had the problem sometimes occured - each version since 2000
seems to have gotten more incompatible with other email clients.

-Michael

"Jocelyn Fiorello [MVP - Outlook]"
If you look at one of these messages in the Sent Items folder after
sending,
does the attachment show there? Is there any pattern to the type of
attachment that gets stripped?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply
only to the newsgroup to preserve the message thread. ***
 
G

Guest

NOBODY HAS ANSWERED HIS QUESTION NOR HAS COME CLOSE TO IT. IF YOU DO NOT
KNOW THE ANSWER, PLEASE DO NOT POST! I use Outlook 2007 (not Outlook
Express, even though that always work properly) and some recipients do not
receive the pictures I have sent them because they have been stripped out. I
have also sent a copy to my Outlook Express and they do come through. The
few people who do not receive the pictures are using Outlook Express. I have
checked their configurations and they are identical to mine. They even use
the same anti-virus software, Computer Associates EZ Security Suite and Time
Warner Road Runner.

I get sick and tired of the people emailing me, "Where are the pictures?"
Outlook 2007 is a great product, but not great enough for me to stick with it.

SO ONLY PEOPLE WHO KNOW THE ANSWER, PLEASE RESPOND

JB McGauhey


Jocelyn Fiorello said:
You can try going into, say, your brother's contact item in Outlook 2007,
double clicking his e-mail address, and making sure that "Internet Format" is
set to "Let Outlook decide the best sending format".

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***


Michael Gillen said:
Hi,

I have the same problem. I use HTML format.
I even sent messages myself (windows mail) - no attachment displays but the
message is 3.5MB in size. Pictures, however, usually do seem to show up in
Windows Mail when I send them to myself.
My brother and daughter get no pictures or attachments in their Outlook
Express mail from me when I send it via Outlook 2007. Nor does my other
daughter or wife who use Incredimail.
My son does receive them but he is using Outlook 2007.
I had complained about this problem in RC1 and RC2.
Outlook 2003 had the problem sometimes occured - each version since 2000
seems to have gotten more incompatible with other email clients.

-Michael

"Jocelyn Fiorello [MVP - Outlook]"
If you look at one of these messages in the Sent Items folder after
sending,
does the attachment show there? Is there any pattern to the type of
attachment that gets stripped?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply
only to the newsgroup to preserve the message thread. ***


:

Everyone within the organization is using Outlook 2003. There is a
mixture
of xp and 2000 machines

:

Are the recipients also using Outlook? If not, make sure you send the
messages in Plain Text or HTML format, not Rich Text.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply
only to the newsgroup to preserve the message thread. ***


:

There is an issue that occurs at random where attachments are not
forwarded
off to all users. The attachment is stripped off and not sent. It
doesn't
happen all the time.

We thought it was an issue related to pst files which we no longer
have and
still experience the issues. Could this be related to Exchange 2003
or
Outlook?

Has anyone else ever had this problem or could offer steps to try to
find a
resolution.

It isn't specific to one user, one OS, etc, just seems to be random.
 

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