Problems deleting files

[Harmon Koeltz]

After a major crash on an XP Home SP2 notebook, I did a non-destructive
restore. Computer is workin fine but I am left with a rather large My Backup
Folder. I was able to delete about half the files and folders. Tech support
from the manufacturer had me "take ownership" by booting into safe mode as
administrator and through properties, enable all the check boxes then
advanced to "take" ownership. Then a normal boot. This, I was told, would
allow me to delete the files. It didn't work.

I have tried the suggested remedy on each individual folder and file and
also on the Backup file. Neither work. The delete process begins but halts
with an "access denied" message for a file flash9b.ocx which I think is part
of Adobe. Even after taking ownership, that file shows as a "read only".

The manufacturer suggests a destructive restore which is not what I want to
do but I need to delete the rest of this backup file of nearly 4gig.

TIA

Harmon

 

[JS]

You may have tried some of these but I listed them and more anyway.
Access is Denied Error Message:
http://support.microsoft.com/kb/810881

Also read this MS KB article about how to take ownership of files.
http://support.microsoft.com/?kbid=308421

Understanding and Applying NTFS Permission in Windows XP Professional
http://www.winxpsolution.com/ApplyingNTFSXPPro.aspx

Shared folder access:
http://windowsxp.mvps.org/sdperms.htm

There is also a utility named: Unlocker
I have not used it but it has been mentioned a number of times.
http://ccollomb.free.fr/unlocker/

JS

 

[Guest]

You may have tried some of these but I listed them and more anyway.
Access is Denied Error Message:
http://support.microsoft.com/kb/810881

Also read this MS KB article about how to take ownership of files.
http://support.microsoft.com/?kbid=308421

Understanding and Applying NTFS Permission in Windows XP Professional
http://www.winxpsolution.com/ApplyingNTFSXPPro.aspx

Shared folder access:
http://windowsxp.mvps.org/sdperms.htm

There is also a utility named: Unlocker
I have not used it but it has been mentioned a number of times.
http://ccollomb.free.fr/unlocker/

JS




I had the same problem with the same file. I have Unlocker. It doesn't work on that file. I was finally able to delete it in Safe Mode by clicking on the Flash folder and dragging it into a different folder.

 

[Harmon Koeltz]

Finally-Success. I created a new folder and dragged each folde9( Windows,
System 32, Macromedia, Flash, and the two files) into the new folder and
deleted them one at a time. Got the new folder idea from you-THANKS
BTW-did this without having to go into Safe Mode

Harmon

 

[Guest]

Finally-Success. I created a new folder and dragged each folde9( Windows,
System 32, Macromedia, Flash, and the two files) into the new folder and
deleted them one at a time. Got the new folder idea from you-THANKS
BTW-did this without having to go into Safe Mode

Harmon

You're Welcome. Good to know Safe Mode isn't necessary. Thanks.