Problems after power loss

[mmb]

I was in the process of formatting a DVD when there was a momentary power
loss. When I attempted to boot up again, I got to the Windows screeen but no
icons would come up. Eventually I did a control-alt-delete and switched
users, which successfully brought up the other user's icons. I could then
switch to my user account and the icons did come up, although many of them
had a generic appearance, rather than their normal appearance. Also, when I
click on My Computer, it took quite some time to show anything but the
"flashlight" search. When I attempt to shut down, I see the blue screen
saying that Windows is shutting down, but it never does and I have to
physically turn off the machine.

My operating system is XP SP3. From reading some other postings, I realize
there's some way to copy necessary information and post it for others to see
but I don't know how to do this. If other info is needed, please tell me how.

I really hope someone can help me with this problem--one I've never
experienced before. Obviously I'm a novice, so talk slowly and use simple
words please. Thanks very much in advnce.

 

[peter]

Try a system restore to before the Power loss.
click start/All programs/accessories/system tools
and then click System Restore
on the screen that opens "restore my computer to an earlier time"
should already be checked so click next.
on that page click on the day before the power failure or if it lists
a restore point hours before the failure use that one...click next and
follow the instructions.

peter

 

[mmb]

I tried that first thing. After selecting an earlier restore point the
system started the shut-down process and the screen went to black and froze,
and eventually I ended up having to shut it down manually.

 

[Andrew E.]

Install xp cd,boot to xp cd,at xp cd boot menu press r key for recovery
console,select 1 for C: press enter key for password,type: Fixboot Agree,
Type: CHKDSK C: /R Once its thru,type: EXIT Let xp start-up,remove cd.

 

[mmb]

I'll try that and let you know. Thanks!

Install xp cd,boot to xp cd,at xp cd boot menu press r key for recovery
console,select 1 for C: press enter key for password,type: Fixboot Agree,
Type: CHKDSK C: /R Once its thru,type: EXIT Let xp start-up,remove cd.