Problem with Wireless Network on 1 laptop

[rthornton]

I have been banging my head on this problem for 2 weeks and am at my wits
end. I changed to different virus protection package on one laptop and lost
connectivity (limited or no connectivity message). Removed all signs of the
software, still didn't resolve the problem. Attempted to restore back, only
to find all points were corrupted. Fixed that problem, but have nothing to
restore back to now.

My environment Cable modem into Netgear Router. XP w/SP3 on 1 desktop & 3
laptops. No problems on any other machines - slight differences in each
laptop, but for the most part set up the same.

What I am seeing is that on all the laptops that are working, the assigned
IP are in the 192. range, the one that doesn't work is in the 169 range. If
I assign a static IP, I am able to connect to the network - see the shared
files - but am not able to connect to the internet.

Can someone please help! I'm in over my head and will need a little spoon
feeding...

 

[James Egan]

What I am seeing is that on all the laptops that are working, the assigned
IP are in the 192. range, the one that doesn't work is in the 169 range. If
I assign a static IP, I am able to connect to the network - see the shared
files - but am not able to connect to the internet.

Can someone please help! I'm in over my head and will need a little spoon
feeding...

For whatever reason, the laptop is not accepting an assigned ip
address from the router.

You might try rebooting the laptop and typing
"netsh winsock reset catalog" at a command prompt.

To get on the Internet with a static address, you also need to enter
gateway and dns information. Enter the router's ip addess as default
gateway and the router's ip address or your isp's nameserver address
in the dns settings.


Jim.

 

[rthornton]

Jim,
Holy cow - that command fixed it! It's now taking the ip from the router
just fine...

Would you take a few minutes and explain why this worked and more
importantly why you think it may have happened - anything to do with the
anti-virus software? Any connection to my corrupted restore points.

Thank you!
Robbin

 

[James Egan]

Jim,
Holy cow - that command fixed it! It's now taking the ip from the router
just fine...

Would you take a few minutes and explain why this worked and more
importantly why you think it may have happened - anything to do with the
anti-virus software? Any connection to my corrupted restore points.

It could well have been the anti-virus installation or uninstallation.

You can read about what you did to repair the winsock here
http://windowsxp.mvps.org/winsock.htm

I don't think it's related to system restore at all.

Glad you got it working.


Jim.