Problem with windows installer

[hamsatuk]

Hi I have a problem with Windows XP Home.
Every time I start the computer everything loads up as normal but just
after the desktop has loaded a box appears saying windows installer.
It looks like it is installing something ie the blue bar starts from
left to right, but it stops and the window disappears. After that the
computer run as normal without any problems. This happens every time I
start the computer. I have not installed any software recently but
have done windows updates as and when required.
Does anybody have any idea what is causing this and how I can stop it
from happening.
Thanks
Tony

 

[Ramesh, MS-MVP]

Hi Tony,

Check the event logs.

Click Start, Run and type eventvwr.msc
Select the "Application" log
Look for the recent entries with the source column containing "MsiInstaller"
Double-click the entry for more details.
It may show the product name for which the installation/repair took place

================================================
Sample entry
================================================
Event Type: Information
Event Source: MsiInstaller
Event Category: None
Event ID: 11729
Date: 4/13/2007
Time: 11:30:21 AM
Description:
Product: Windows Live Messenger -- Configuration failed.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 35 37 31 37 30 30 46 {571700F
0008: 30 2d 44 42 39 44 2d 34 0-DB9D-4
0010: 42 33 41 2d 42 30 33 44 B3A-B03D
0018: 2d 33 35 41 31 34 42 42 -35A14BB
0020: 35 39 33 39 46 7d 2c 20 5939F},
0028: 31 36 30 32 1602
================================================

In some cases, the application name may not be available, but the ProductCode will be available. You can then map the ProductCode with the actual product name using the steps listed in this article:

Windows Installer: Dealing with installation failures:
http://www.winhelponline.com/articles/68/1/

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Hi I have a problem with Windows XP Home.
Every time I start the computer everything loads up as normal but just
after the desktop has loaded a box appears saying windows installer.
It looks like it is installing something ie the blue bar starts from
left to right, but it stops and the window disappears. After that the
computer run as normal without any problems. This happens every time I
start the computer. I have not installed any software recently but
have done windows updates as and when required.
Does anybody have any idea what is causing this and how I can stop it
from happening.
Thanks
Tony