Problem with TOO many Scanners installed

  • Thread starter Thread starter Larry H.
  • Start date Start date
L

Larry H.

I have Win XP Home running with Microsoft PhotoDraw 2.0
installed, and a HP ScanJet 3400 C scanner also
installed.

When I go into Photodraw and try to scan, the options
that I have are of 3 different scanners. The ONLY one
that I have is the HP ScanJet.

I have looked in the device driver area and there is only
1 scanner listed. I have also looked in the Registry of
installed programs where there is only one installed. I
have uninstalled the software for the scannner and
PhotoDraw, disconnected the scanner and then plugged it
back in. I continue to get the 3 scanners listed.

Is there any way to find out where these other scanner
ID's are coming from so that I can eliminate them??? Are
they possibly hiding somewhere in the registry. ???

If so, please advise....
Thanks in advance,
Larry H.
 
What are the other scanners called?

--
Regards:

Richard Urban

aka Crusty (-: Old B@stard :-)
 
Hi richard,

The other scanners are simply called "Scanner", nothing
else. The one that I want has the correct name such as
HP ScanJet 3400C LTX.

thanks,
Larry H.
 
The reason I was asking is that I have 3 scanners detected also, all legit.
One is Intel USB Video Camera. Another is WIA Intel PC Camera Pro. The third
is my Canon scanner.

--
Regards:

Richard Urban

aka Crusty (-: Old B@stard :-)
 
Sounds like a glitch in Photodraw. I'd ignore the other scanners if all
else is ok and maybe search the KB for possible resolution or search M$
for possible updates for the app.

Steve
 
Back
Top