Problem with Shortcut?

S

Stephen Reed

For some unknown reason my CD drive and DVD drive
shortcuts to the desktop now longer work and I receive a
message saying 'The item D:\ (CD-RW Drive) and E:\ (DVD
Drive)that this shortcut refers to has been changed of
moved, so this shortcut will no longer work properly. Do
you want to delete the shortcut?'
It also says the same message to my DVD shortcut on Drive
E?

If I delete the shortcuts and re-create them they work
fine for a while and then the problem reappeares! Is
there a fix?

Thanks

Steve
 
S

S.Sengupta

-----Original Message-----
For some unknown reason my CD drive and DVD drive
shortcuts to the desktop now longer work and I receive a
message saying 'The item D:\ (CD-RW Drive) and E:\ (DVD
Drive)that this shortcut refers to has been changed of
moved, so this shortcut will no longer work properly. Do
you want to delete the shortcut?'
It also says the same message to my DVD shortcut on Drive
E?

If I delete the shortcuts and re-create them they work
fine for a while and then the problem reappeares! Is
there a fix?

Thanks

Steve
.
Click to expand...

Hi! Steve!
uninstall DVD/CD-RW softwareDownload JV Power tool and
remove from the junk registry too.Now reinstall both the
softwares.Create shortcuts.Hope this helps.
Don't forget to check your system with latest virus
definitioned software/spybot.
regards/
ssg/pronetworks.org
 
B

bern

There is so much semi-innocuous malware out there, that what you are seeing
could be a teenage prank, you never know. It cannot hurt to run both Spybot
and AdAware to see if any of that kind of junk is lurking on your machine.
 
R

Richard F. Dion

Taken from another source:
Windows XP SendTo Shortcut

Error Message:
The item "D:\" that this shortcut refers to has been changed or moved so
this
shortcut will no longer work properly.

Uninstall Hotfix KB821557 known bug Microsoft is aware of.
 
M

mrtee

That is correct. There is a fix, see
http://support.microsoft.com/default.aspx?scid=kb;en-us;824143 I have not done the fix yet.


--
Just my ¢ worth
Jeff
__________in response to__________
| Taken from another source:
| Windows XP SendTo Shortcut
|
| Error Message:
| The item "D:\" that this shortcut refers to has been changed or moved so
| this
| shortcut will no longer work properly.
|
| Uninstall Hotfix KB821557 known bug Microsoft is aware of.
 
M

mrtee

There is a link to the fix in the article: "To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS ". Or didn't you read that part? It hasn't changed from when I supplied the article link 3 days ago.

--
Just my ¢ worth
Jeff
__________in response to__________
| This is actually a bug from Windows XP update 821557. There is a fix, but
| unfortunately the article doesn't provide a link to it. Hopefully this will
| be corrected soon.
|
| See:
| http://support.microsoft.com/default.aspx?scid=kb;en-us;824143&Product=winxp
 
B

Brent

Yes, I caught that. I followed that link, but unfortunately for my
situation, it goes nowhere. After following the various prompts, eventually
I am informed that I have an OEM XP installation, which isn't supported by
MS. The other alternative is to phone MS and have them $35 charged to my
credit card.

I tried uninstalling 821557, but in that case I was presented with a list of
every software package on my computer with the message "If KB821557 is
removed, these programs might not run properly. Do you want to continue?"
Obviously I didn't do that.

Is there a reason that MS does not simply provide the patch from KB article
824143?


There is a link to the fix in the article: "To resolve this problem
immediately, contact Microsoft Product Support Services to obtain the fix.
For a complete list of Microsoft Product Support Services phone numbers and
information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS ". Or
didn't you read that part? It hasn't changed from when I supplied the
article link 3 days ago.

--
Just my ¢ worth
Jeff
__________in response to__________
| This is actually a bug from Windows XP update 821557. There is a fix, but
| unfortunately the article doesn't provide a link to it. Hopefully this
will
| be corrected soon.
|
| See:
|
http://support.microsoft.com/default.aspx?scid=kb;en-us;824143&Product=winxp
 
K

Kelly

Hi Brent,

Removing the patch with or without the warning message(s) won't help anyway.
It doesn't change a thing.

/top10faqs.htm
 
M

mrtee

It changed everything back to what it was for me. The shortcuts then worked. I reinstalled 821557 and they stopped working. That update is not currently installed on my machine. I first reported the issue about 7-18-03.

Uninstall it , try it, I had gotten the messages also (twice).

--
Just my ¢ worth
Jeff
__________in response to__________
| Hi Brent,
|
| Removing the patch with or without the warning message(s) won't help anyway.
| It doesn't change a thing.
|
| --
| All the Best,
| Kelly
|
| MS-MVP Win98/XP
| [AE-Windows® XP]
|
| Troubleshooting Windows XP
| http://www.kellys-korner-xp.com
|
| Top 10 Frequently Asked Questions and Answers
| http://www.kellys-korner-xp.com/top10faqs.htm
 
K

Kelly

Hmm, thanks for the update.

/top10faqs.htm


It changed everything back to what it was for me. The shortcuts then
worked. I reinstalled 821557 and they stopped working. That update is not
currently installed on my machine. I first reported the issue about
7-18-03.

Uninstall it , try it, I had gotten the messages also (twice).

--
Just my ¢ worth
Jeff
__________in response to__________
| Hi Brent,
|
| Removing the patch with or without the warning message(s) won't help
anyway.
| It doesn't change a thing.
|
| --
| All the Best,
| Kelly
|
| MS-MVP Win98/XP
| [AE-Windows® XP]
|
| Troubleshooting Windows XP
| http://www.kellys-korner-xp.com
|
| Top 10 Frequently Asked Questions and Answers
| http://www.kellys-korner-xp.com/top10faqs.htm
 
M

mrtee

Kelly, got the update for 821557 (KB 824143) today and applied it. All shortcuts to 3 ½" drives and CDs now work. I was on hold with MS less than 10". All I asked for was the fix described in the article and received it via e-mail.

--
Just my ¢ worth
Jeff
__________in response to__________
| Hmm, thanks for the update.
|
| --
| All the Best,
| Kelly
|
| MS-MVP Win98/XP
| [AE-Windows® XP]
|
| Troubleshooting Windows XP
| http://www.kellys-korner-xp.com
|
| Top 10 Frequently Asked Questions and Answers
| http://www.kellys-korner-xp.com/top10faqs.htm
 
B

Brent

Following your advice, I've just done the same thing, with the same result!
Thanks Jeff!

Kelly, got the update for 821557 (KB 824143) today and applied it. All
shortcuts to 3 ½" drives and CDs now work. I was on hold with MS less than
10". All I asked for was the fix described in the article and received it
via e-mail.

--
Just my ¢ worth
Jeff
__________in response to__________
| Hmm, thanks for the update.
|
| --
| All the Best,
| Kelly
|
| MS-MVP Win98/XP
| [AE-Windows® XP]
|
| Troubleshooting Windows XP
| http://www.kellys-korner-xp.com
|
| Top 10 Frequently Asked Questions and Answers
| http://www.kellys-korner-xp.com/top10faqs.htm
 
M

mrtee

That's 2 of us, let's not tell anybody else - let 'em find the fix themselves. :)

Oh, I did reinstall 821557 after installing the fix! Windows update told me I needed it - go figure.

--
Just my ¢ worth
Jeff
__________in response to__________
| Following your advice, I've just done the same thing, with the same result!
| Thanks Jeff!
|
 
K

Kelly

<LOL> Glad to hear the fix worked and how painless it was to achieve. :blush:)

/top10faqs.htm


That's 2 of us, let's not tell anybody else - let 'em find the fix
themselves. :)

Oh, I did reinstall 821557 after installing the fix! Windows update told me
I needed it - go figure.

--
Just my ¢ worth
Jeff
__________in response to__________
| Following your advice, I've just done the same thing, with the same
result!
| Thanks Jeff!
|
 

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