Problem with Mouse properties in Control Panel.

[Tenga]

When I try to access Mouse Properties in the Control Panel I get the
following message:-

An exception occurred while trying to run "C:\windows\system32\shell32.dll,
control_RunDLL "C:\windows\system32\main.cpl,mouse"

I have done an "sfc /scannow" twice but to no effect.

I would google for a solution but I just do not know how to phrase the
question in order to get a meaningful response.

I would appreciate guidance on how to fix this problem.

TIA

Ray

 

[Guest]

Try entering devmgmt.msc in the start=> run box.

In the Device Manager, open "Mice and other pointing devices", where your
mouse should be listed.

Right click onthe entry and click Uninstall on the menu that comes up.

Then restart the PC.

Windows will reinstall the mouse.

If it is just the standard Windows driver, identify the mouse's manufacturer
and visit its site for the latest driver file for that model and install it.

Eric,
PC Buyer Beware!
http://www.pcbuyerbeware.co.uk/

 

[Tenga]

Try entering devmgmt.msc in the start=> run box.

In the Device Manager, open "Mice and other pointing devices", where your
mouse should be listed.

Right click onthe entry and click Uninstall on the menu that comes up.

Then restart the PC.

Windows will reinstall the mouse.

If it is just the standard Windows driver, identify the mouse's
manufacturer
and visit its site for the latest driver file for that model and install
it.

Eric,
PC Buyer Beware!
http://www.pcbuyerbeware.co.uk/

Thanks for the suggestion Eric

Sadly no change in the fault condition.

Ray

 

[Wesley Vogel]

What happens if you...

Start | Run | Type: main.cpl | Click OK |

Does Mouse Properties open?

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Tenga]

What happens if you...

Start | Run | Type: main.cpl | Click OK |

Does Mouse Properties open?

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

Thanks Wes,

That does work.

Ray

 

[Kelly]

Update your driver.

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool
http://www.kellys-korner-xp.com/taskbarplus!.htm

 

[Tenga]

Update your driver.

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool
http://www.kellys-korner-xp.com/taskbarplus!.htm

Thanks Kelly

Unfortunatelyy my Trust Laser Mouse 6500 come without a driver.

Ray

 

[Kelly]

http://www.google.com/search?hl=en&q=Trust+Laser+Mouse+6500+driver

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool
http://www.kellys-korner-xp.com/taskbarplus!.htm