Destop Properties very slow

T

TDM

When I right mouse on the desktop and select "Properties",
it takes over 3 minutes for the Display Properties to appear.
It is not a right mouse context issue, as the same thing happens
when I run "control desk.cpl" from a shell, and also when I
execute "rundll32.exe shell32.dll,Control_RunDLL desk.cpl,,3"
from a shell as well. Once the display properites appear,
selecting another tab takes several minutes to switch as
well. I am a bit stumped on this one. It would appear to
be an issue witn rundll32.exe, but I have not found
anything in google that is useful. Other than this one
issue, the system appears to be running at expected
performance and there are no viruses or spyware on
the system. Anyone out there ever seen this before ?

Thanks in advance !


TDM
 
T

Thee Chicago Wolf

When I right mouse on the desktop and select "Properties",
it takes over 3 minutes for the Display Properties to appear.
It is not a right mouse context issue, as the same thing happens
when I run "control desk.cpl" from a shell, and also when I
execute "rundll32.exe shell32.dll,Control_RunDLL desk.cpl,,3"
from a shell as well. Once the display properites appear,
selecting another tab takes several minutes to switch as
well. I am a bit stumped on this one. It would appear to
be an issue witn rundll32.exe, but I have not found
anything in google that is useful. Other than this one
issue, the system appears to be running at expected
performance and there are no viruses or spyware on
the system. Anyone out there ever seen this before ?
Click to expand...

I've not seen this mentioned elsewhere. How about some details on your
system: RAM, Processor Speed, VGA & Driver version, SP2 or SP3?

- Thee Chicago Wolf
 
U

Unknown

What have you done so far? Memory size? Disk size? Programs running in the
background?
 
T

TDM

I've not seen this mentioned elsewhere. How about some details on your
system: RAM, Processor Speed, VGA & Driver version, SP2 or SP3?

- Thee Chicago Wolf
Click to expand...

System is an HP 8510W Laptop, 4GB of ram(I know, XP/32bit
will only see/use 3GB, I did not order the system), Windows XP-SP2,
Nvidia Graphics with the latest drivers installed from the HP site, could
not find the appropriate driver at Nvidia.com. The system is only
a few weeks old and this behavior appeared to start when drivers
were installed for a USB to Serial adapter. Did a system restore
back to before the drivers were installed(after removing the driver),
and that did not fix it. It is not my system, so I am going on someone
elses word for most of the details on recent changes to the system.
As a side note, I did a test of another Control Panel applet as
such : "rundll32.exe shell32.dll,Control_RunDLL access.cpl,,3"
and it came up instantly, but when I run the desktop applet
as such : "rundll32.exe shell32.dll,Control_RunDLL desk.cpl,,3",
it takes 3+ minutes for the applet to appear.

One other odd thing, when booting, the user has a wallpaper
image that shows up early in the boot, then disappears a short
time later to just a blank blue background. It is like the Nvidia
drivers/managment has taken over somehow. I could try
un-installing the Nvidia drivers, but the user was not too
happy about doing that.

Thanks for the post.

TDM
 
T

Thee Chicago Wolf

I've not seen this mentioned elsewhere. How about some details on your
System is an HP 8510W Laptop, 4GB of ram(I know, XP/32bit
will only see/use 3GB, I did not order the system), Windows XP-SP2,
Nvidia Graphics with the latest drivers installed from the HP site, could
not find the appropriate driver at Nvidia.com. The system is only
a few weeks old and this behavior appeared to start when drivers
were installed for a USB to Serial adapter. Did a system restore
back to before the drivers were installed(after removing the driver),
and that did not fix it. It is not my system, so I am going on someone
elses word for most of the details on recent changes to the system.
As a side note, I did a test of another Control Panel applet as
such : "rundll32.exe shell32.dll,Control_RunDLL access.cpl,,3"
and it came up instantly, but when I run the desktop applet
as such : "rundll32.exe shell32.dll,Control_RunDLL desk.cpl,,3",
it takes 3+ minutes for the applet to appear.

One other odd thing, when booting, the user has a wallpaper
image that shows up early in the boot, then disappears a short
time later to just a blank blue background. It is like the Nvidia
drivers/managment has taken over somehow. I could try
un-installing the Nvidia drivers, but the user was not too
happy about doing that.

Thanks for the post.

TDM
Click to expand...

Well, if the user doesn't object, SP3 might remedy this issue. If it's
a driver issue, updating to the current NVidia set from NVidia.com
might remedy it. Of course, these HP laptops sometimes need "HP"
specific drivers to the laptop and many times the manufacturers don't
like to update their drivers ever.

1) Try the updated NVidia driver first for sure.

2) If there's still an issue, you might try updating the DirectX to
the June Redistributable here:
http://www.microsoft.com/downloads/...ab-0983-4c41-9c70-632f6f42c557&displaylang=en

Knocking out the video and image related issues first will help narrow
down the issue.

3) If those two things fail, download and install the FULL SP3 update.
http://www.microsoft.com/downloads/...a8-5e76-401f-be08-1e1555d4f3d4&displaylang=en

You *CAN* squeeze more than 3GB RAM out of a 4GB machine but sometimes
it might only be a little bit more than 3GB (3.25GB). Try this:

Start > Settings > Control Panel > System > Advanced tab > Startup &
Recovery settings button > Edit button, add the following switch
option to whatever's there: /3GB. It should then something look like:

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP
Professional" /3GB /noexecute=optin /fastdetect

Check the memory before and after.

4) If this is an HP computer with and AMD processor, go grab the AMD
pre-SP3 update: http://support.microsoft.com/kb/953356, install,
reboot, and try the full SP3 update.

Let me know how it goes.

- Thee Chicago Wolf
 
T

TDM

Thee Chicago Wolf said:
These Quadra drivers should work:
http://h20000.www2.hp.com/bizsuppor...&swLang=8&mode=2&taskId=135&swItem=ob-59656-1

March 2008 date, straight from HP.

- Thee Chicago Wolf
Click to expand...

I have already done this, and yes, you are correct, as I stated
before, I had to get the drivers from HP as Nvidia.com did
not have any compatible drivers.

I was thinking about SP3 as well, I will run it by the user and
see where that goes and post an update when I have one.
Generally, we are not supposed to install SP3 in our environment
until tested by the IT gods, but I have installed it a number of time
without issue, even via windows update !

Thanks for the post.


TDM
 
T

Thee Chicago Wolf

I have already done this, and yes, you are correct, as I stated
before, I had to get the drivers from HP as Nvidia.com did
not have any compatible drivers.

I was thinking about SP3 as well, I will run it by the user and
see where that goes and post an update when I have one.
Generally, we are not supposed to install SP3 in our environment
until tested by the IT gods, but I have installed it a number of time
without issue, even via windows update !

Thanks for the post.
Click to expand...

Since this is an Intel machine and only a few weeks old, perhaps
install the Intel Chipset Software Installation Utility. SP2 is far
too old to recognize the chipset and CPU without the Intel chipset
drivers. You should see a lot better responsiveness afterwards. It
might be your issue after all.

http://downloadcenter.intel.com/fil...XP+Professional&lang=eng&strOSs=44&submit=Go!

- Thee Chicago Wolf
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

"An exception occured while trying to run 5
rundll32.exe - cannot shutdow or restart. 7
Cannot open Display Properties 1
Display / Desktop properties SLOWWWW ! 4
Screen Res change macro leaves me in VB Editor instead of workshee 4
VERY Strange behavior! 7
Help - My mouse disapears off the right hand edge 2
still very very slow 6

Top